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March 2024 by Owen Shelley
Place is a mess, service is poor, but the froyo is good. Mondays you can get all you can fit in a cup for like $6
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February 2024 by Richard Thompson
Great food and
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January 2024 by Haley G.
Went in at 8:50. As someone who works in retail I understand that it is frustrating when someone comes in close to closing but i would never say something rude to a customer. We walked in and the employees were mopping before close and made a face when we walked up to the door. We got our frozen yogurt and went to the toppings station which had no spoons so we asked for a spoon to be able to put toppings on our yogurt and the employee named Connor told us "we're about to close" when we simply wanted to spoon to get out of their way faster. Not to mention there were teens that were friends with the employee sitting there the whole time. We felt completely unwelcome and i will not be returning to this location.
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January 2024 by KK
Great selection of flavors and toppings.Good selection of egg free froyo.It would be good if toppings stated allergens on it.The workers are always hiding in the back so you have to wait for a long time before you can pay.Seating is comfortable and spacious.Free coloring sheets and stickers for kids is welcoming.Kid-friendliness: Coloring and stickers.Colorful.Plenty of sugar.
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December 2023 by Giyo Des
We been coming to this Menchies for years but quality has gone down tremendously. As other reviews have stated many machines are not working and doesn't seem like management seems to make any effort to fix it.Most recent trip will be last for us as choices very slim and staff started cleaning up and putting toppings away 30 minutes before closing.The young man working did his with what poor training he may have received.
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December 2023 by Carmen Calder
The moment I stepped in Friendswood menchies I was immediately welcomed by the manager, Sam. The amazing smell of the frozen yogurt is nothing compared to the service of which Sam catered to me. I think about Sam’s service every day and compare it to every other store I visit. As a 90-year-old woman, struggling to get back into my vehicle, Sam stopped what she was doing in the Menchie’s and helped me get into my car. It’s important that managers in Friendswood care about the elders. Friendswood menchies would not be the same without Sam.
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December 2023 by JoAnn H.
This is the worst Menchies I have ever been to. It would be one thing if it was just once and maybe they haven't gotten around to cleaning a refilling things. But it's not. Every time I come there's usually only half the flavors that actually work. The fudge sauce I want never has any thing in it, or if it does, it doesn't work. Plus it's pretty gross in here. Time to find an another ice cream shop.
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November 2023 by Kevin F.
We went at 8:30. The smell of Fabuloso filled the whole place. I covered my nose as best I could and tried to get ice cream. The chocolate came out like diarrhea. It was disgusting. Most of the dispensers were out or low yet an employee was filling large containers and ignoring the customers that just walked in. The smell finally got to me and I went outside while my family got their treats. I went in to pay and asked for a receipt. Instead of charging the 5.55 fill a cup we were charged by weight. I went back in to this stinky place and the employee acknowledged that we were overcharged but didn't know what to do to issue a refund. I hate this place but my kids love coming here. Over the years the service has been crap and it really isn't worth the exorbitant amount you pay. You'd be better off going into H-E-B and getting some blue bell. Hell, the store brand ice cream is better than menchies! I will not be back.
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October 2023 by Kimberlee Prokhorov
Monday is discount night. Half of flavors not working. Several toppings out. Not my favorite place but the kids like it.
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September 2023 by Shayla Moisiuc
Every time I come in to this location the machines seem to be acting up. They only dispense runny froyo. They also never change the flavors! It’s always the same flavors and rarely they add one seasonal new flavor. The employees are very nice and welcoming but the store needs new management. Also, their floors are always sticky and gross. The pearland location is way better with more flavors too. I also recommend Sweet Frog froyo. This menchies has to step it up.
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August 2023 by daniel navarro
used to love coming here. bit expensive now. went recently...almost $18 for 2 normal cups?
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August 2023 by D Avery
Seems like very poor management. Only 3 out of the 5 machines had frozen dessert in them. The counters were dirty. The floors were dirty. The cooler was empty. Shelves were empty. Only half of the usual fresh toppings were available. Hand sanitizer on the wall was empty. Cashier didn't know if there was any more sanitizer but said he would ask the team leader... No pride here at all. Feels sad inside. Employees are just children who don't care about cleanliness or customer service. I don't recommend this location.
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August 2023 by michael flores
Over the last couple of months this Menchies has gone downhill. They are always out of several flavors. I keep giving them a try hoping we just went there at a busy time, but it doesn't seem to matter what time you go. Several of the yogurt machines are off and the other flavors are out or running out when you use them. I hope they get it together.
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August 2023 by Chris Payne
Just awful…Out of 3 flavors, utensils dirty, 2 sauces empty, drick cooler empty, trash can over flowing, the store is disgustingly dirty, the 1 employee was seen filling a. Up w strawberries and chocolate and running to the back to eat while her store was full of people.The franchise owner clearly doesn’t care about this business. Won’t be back.
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August 2023 by Carly J.
closes before actually closed so don't bother coming after 8:00, they drain all of the frozen yogurt so no flavors left at all
