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November 2023 by Roy Biv
they show a general disrespect of peoples time. I would warn anybody not to use them unless this is an absolute last resort a pawnshop treat you better
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November 2023 by SELVYN ELLIS
Classic bait and switch..promised if unsecured loan to hard pull your credit the refuse to honor the offer and try to steer you to putting up a car as collateral which was their objective to begin with...your credit will take a hit
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November 2023 by T n' T Hoose
One Main Financial was quick and easy. No hassle and excellent customer service!
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September 2023 by Olivia Esparza
Your branch manager has a horrible attitude not helpful at all. They lie to you and tell you your pre-qualified and then they deny you.
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September 2023 by Beth Kirk
Was unable to submit forms on-line and had to go into the location to submit forms
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September 2023 by Michelle Ortiz
Great customer service!
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July 2023 by Sheli Keyes
Very detailed. I was in a rush and they nicely tolerated my multiple calls. Naomi us a Rock star as far as I'm concerned!
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June 2023 by Sarge sargington
Was able to get funded but when I asked questions about specific interest rate for a product I elected to add on, the female representative started talking to me as if I did not have an understating of communication and did not answer the question, just kept re stating how Interest accrues daily. When updating my account information I notified the representative that my previous card number used and shown in account for payments has been replaced giving last 4 of card number and the rep stated “oh whatever it is”.. I had to be stern and tell her yes the card number ending in **** has been replaced by the one you have in your hand so she walks off to confirm with another employee. Lastly I make my payments before they are due; since 2020 when I opened the account. I’m sure it shows but she comments sarcastically, “oh since u make your payments early or whatever you do”. Have to remind myself I’m retired and make more money than those employees and that they are providing a service to me. Un-professional hourly employees who think speaking in spanish in-front of a bilingual person such as myself is a way to hide their derogatory remarks.
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June 2023 by Melissa Garcia
Rates were outrageously high. Higher than anything I have ever been offered. Ran credit before I had any inclining of offers. Rates only dropped on amounts 6x the amount I applied for.Employees did not follow up in timely manner or keep appointment times agreed upon.
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April 2023 by Bobby Martin
The service is wonderful
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March 2023 by Diane LaForme
Super nice people, very understanding. Easy and fast.
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March 2023 by Rick Ferguson
Fantastic experiences, great customer service . Speedy process .
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August 2022 by Bessie Gonzalez
It was fast and easy we were very pleased with everything… thank you so much…
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August 2022 by Michael Mack
Very nice and friendly. Did a great job of looking at my situation. and helping me through the process, they made it easy and fast.
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July 2022 by Adriana Hernandez
Process was quick Noemi was awesome great customer service.