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November 2023 by Tammy Voelkel
Had an appt to tour a 2 bdrm apt at 1 pm. I showed up a little early, walked in and spoke to the lady sitting at the front desk....she asked me again if I had spoken to someone on the phone and told her yes that's why I'm here...she said I was not in the system. I sat down and asked to see the floor plans again and she handed me a brochure with all plans...she let me know that they didn't have the one I wanted to look at available I responded and asked if that 2bdrm she offered had the same paint, flooring etc...she said she didnt know some had hard wood, some had carpet it just depended on where they are with renos...I can understand that stillness didn't get up to let me go look only telling me since I cannot move until Februa29th that she doesn't even know what would be available...customer service is lacking and they won't get my time or money!
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July 2023 by Jessica Esposito
Terrible experience, delivering a package. I go through the gate. Security follows me then redirects me to the front. Telling this lady very loudly. Yes, I had to chase them down and tell them to come to the front. The security an lady was talking. It made me question them if I was breaking some type of law to deliver a package. The lady happened to be the apartment manager said they are not able to get packages delivered to their door to go see her assistant. The assistant said they are not able to take deliveries or packages that they can put it in a box for the customer . So I had to take a picture a send to the customer a tell them it’s in a box. . I just feel like it was unprofessional for the security to yell yeah I had to chase them down. If I was a manager an wanted to question something I would apologize to the people delivering tell them the correct way to make the delivery an then speak to my security personnel In private.Very unprofessional. I see she likes the DRAMA !
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December 2022 by Cher Dotson
I have been hear almost 2 years....I love it..... I work nights....I feel very safe coming home at nights...i can pull in my garage and go directly in my house.....I love the area.....The complex is well kept......My Neighbors are friendly...Staff is excellent by far......I truly recommend living here.....
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September 2022 by Kaylyn Armstrong
By far the best place that my husband and I have ever lived. The staff is excellent. They are professional and they do not send out useless emails or hound their residents. The homes are beautiful and kept in great condition. If you are looking for a wonderful safe place to live, move in here!! You will not be sorry!! Kudos to the Reserve at Autumn Creek
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August 2022 by Kaylyn A.
Fantastic place to live!! Very spacious!! Very clean property and well maintained. Super nice and friendly staff!! Love it here!!
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August 2022 by Felix J. A.
Great People, great atmosphere, great area! Cannot complain at all. Blessed to find this place.
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October 2021 by Terry Tand Beeson
We have lived here since 2013 and we love our community. Best place in Friendswood.
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October 2021 by Earl M.
My family and I had an enjoyable stay at this apartment. The unit looked well kept upon move-in, and was pleased with the size of the master bedroom. Some fixtures were in relatively rough shape, but nothing major - maintenance services in my experience was very responsive and their web portal was great whenever I needed to submit my maintenance requests. Challenges were mainly limited visitor parking and often times the entry gate gets stuck and is not operational. Overall though, it was a nice experience as the staff was always friendly and courteous, and made the move in and move out process very smooth for me. I would recommend this place to anyone who wants a decent apartment with quick access to I-45 and the Baybrook Mall area.
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May 2021 by Bryanna Bender
It looks 5stars and they act like 5stars until you move in . Emergency is emergency no matter what else happened. Be prepared to not receive the same 5star service like you did before signing the lease!
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April 2021 by Debanhi F.
I just moved in and i absolutely love it here! The first day i moved in i was greeted by sweet neighbors, office staff is very sweet and helpful as well, the process was quick and easy. This place feels so homey and safe.
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January 2021 by Sarah Burroughs
Really nice and spacious apartments. Was able to fit my old 2 bedroom into the 1 bedroom here. Tons of storage plus the garage makes it worth the price for this area. The pool is really nice, great for get togethers. There is plenty of walking trails within the apartment if you have a dog or like walks. Quiet and clean too.
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January 2021 by Kaitlyn
Would love to give 5 stars but we had 2 different (desperate) emergency maintance requests after hours and don’t get a call back in return from the 24 emergency line or show up until the next business day. Everything else, awesome!
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July 2020 by Lee S.
I got on here looking up my apartment complex by chance and WHAT DID I SEE??? A 1-star review!!! I have to disagree with any and all 1-star ratings (they sound like disgruntled prior tenants). For starters: The staff is amazing! They connect with you and treat you like a human being, not just a tenant who lives in their complex and they are collecting rent. They communicate effectively via email or text. It is the irresponsible tenants who do not read their emails or choose to ignore them (p.s. if you live here-valuable information comes through your emails. Just follow their rules so we all can live in harmony and with one another). Next the grounds are kept immaculate. Maintenance is super friendly and on point (like they completed it yesterday before you requested the service) when they receive your request (mind you with COVID-19, slight adjustments had to be made, but services are still done as soon as possible or you receive a communication on the status of your request. GREAT PLACE TO LIVE!!!
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October 2019 by Stacie Cox
Great place!! I recently moved here and LOVE it!! The staff is extremely friendly and helpful. Charissa, the leasing agent, went above and beyond to get me approved and moved in on a very tight schedule. She’s even checked in on us a few times to offer any assistance. Every encounter from the manger to maintenance has been exceptional!
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October 2019 by Celia Ruiz
I love living here and I've been here for years. The staff is kind and helpful, they really care. I feel that Clarissa and victor are family. Everyone does what they say they will do. I never have to request something twice. I feel safe here and will stay until I hit the lottery.
