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January 2024 by S W
I wouldn’t give them ONE star! The pharmacy is the WORST I’ve ever used for prescriptions. You’d think being in Friendswood the customer service and punctuality on getting prescriptions filled would be better! If you’re needing your prescription filled within a timely manner..DON’T use this location!! You’ll seriously need to wait a couple hours.
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January 2024 by TomEmelander
Always understaffed which results in absurd wait for getting meds filled. Cant give a no star rating or I would.
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November 2023 by Blue BLACK
I got to get my medicine and am told after getting the text that it’s ready that it’s really not. Told to wait another two hours. Come back, and am told they are out because someone took the rest of it. Cool. Don’t use this place. Pharmacist literally had my prescription in his hand and said it’s not ready and then it’s been all handed out. Wild.
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September 2023 by Kelsey Reed
Worst experience I’ve had with a pharmacy. The staff seems very unorganized and under qualified.I just switched to this pharmacy as I recently moved to the area and previously used a Walgreens for my prescriptions with no issues. I had a bad experience with the first prescription I ever had sent to the location on parkwood. I received a call saying my prescription was ready for pick up so I went to the location a few hours after I received this call. I give the girl at the counter my info to pick up my prescription, and she told me it’s ready. The girl begins to dig in multiple buckets to find my prescription. This goes on for about 20 minutes while a line is building behind me. After all the digging, the girl tells me my prescription has been lost and they’ll have to refill it. That was irritating, but I understand that nobody’s perfect so I leave. Fast forward to about 4 hours later. I return to the store around 8:30pm to try to pick up my prescription a 2nd time. We go through the same process. I give the girl my credentials and she starts searching for my prescription. She looks in a few places and then asks another pharmacy tech to assist her with finding my prescription. He says they may have incorrectly stored it so they search literally every bin in the store. This takes about 30 minutes. Finally they ask the pharmacist for assistance and she comes to the window to let me know that my prescription hasn’t been filled because there was an error in the instructions that my doctor sent with the script. I tell her that’s fine, but why did I get a call over 8 hours ago stating it was filled if it never was able to be filled. She ignored my question all together and asked if I can call my doctors office to have them clarify the instructions… at 9pm on a Friday. It all seemed really weird so the next day I called and requested that the send my script to the Walgreens on el Camino instead. I reach out to that location regarding the script and the pharmacy tech lets me know that mu dr wrote the instructions in grams when it should have been on mL, and that with small issues like that it’s up to the pharmacists discretion if they want to just advise the customer of the correct dosage and let the them pick up, or make the customer wait until the following Monday when the doctors office responds.
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August 2023 by Rebekah Espinoza
Never have anything in stock & always super slow
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July 2023 by Jessica Alvear
Literally the worst chain of pharmacies. I went through a week of them not communicating that they literally can not and could never fill my prescription. And they werent able to reverse an insurance claim within a timely matter so that the new pharmacy could fill it... I actually had to hassle them about it in person and physically not leave until the call to my inurance was made and there was a resolution to my medical problem....went to Amazon pharmacy, first-time-ever and the process was super easy and smooth. Like so easy. I hate amazon. But the experience was a million times better than every single pharmacy I called today which was A LOT.
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May 2023 by Nate Kraft
Such a nice place the people where so nice!!!!Literally the best Walgreens
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May 2023 by Allen
Not much to say about Walgreens other than it has the medication I'm prescribed by the doctor.
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February 2023 by mel j.
There is always an issue or delay or they only partially fill it. Never get a critical prescription filled here. They ate not dependable.
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February 2023 by Cody Stott
Dropped off pain prescription after a surgery, they said it would take 1 hour. Waited 3 hours and called, and they said they can have it ready in 15 minutes... Guess you have to call and complain for them to do their jobs?
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November 2022 by murdoc's waifu
They don't have titanic on vhs or elf bowling on dvd here this made my walgreens experience a waste of time 0/10 worse than marshmello
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October 2022 by Linda Coltharp
Drive through was busy. No problem. However, the clerk decided to take someone at the 2nd window who had just driven up, bypassing the 3 cars that were already in line. Not acceptable behavior from Walgreens.
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October 2022 by Emily W.
The pharmacy is absolutely awful! They will tell me my medicine is ready and then when I come to pick it up all of a sudden it's mysteriously gone. The pharmacist just stands their and looks at you like your some kind of idiot and offers 0 help. The Walgreens computer answer machine is way more competent than these pharmacists!
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September 2022 by Laura S.
5 or 6 in the drive thru prescription line, so I go in. I think it is faster and better for the environment. The people in the pharmacy work so hard and are always nice. I like that Walgreens calls when my auto prescriptions are ready. Clean store with just what you need!
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September 2022 by Mike Turner
Every Walgreens pharmacy is trash. Poor customer service, have you wait on the phone just to hang up or transfer to a line that never answers.