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March 2024 by Gloria Beck
My favorite store out of all AE stores! Nino is great with helping you look for an outfit! He’s helped me on several occasions, and the main reason why I love it there. I don’t get that at any other store. Most employees don’t even go out of their way to help you or even greet you, but they all do here! It’s the little things!
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October 2023 by Stephanie Hoffman
Went to AE in Stonebriar center. I never had a better shopping experience or such a helpful employee at a storeThe associate Paige was so helpful and nice. She was working so hard helping and running getting all the styles and sizes for shoes everyone in the dressing rooms. she was a delight.
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June 2023 by Stephen Hale
My wife and I came 2 hours from out of town. Bought a couple shirts, and a 5 pack of men's boxers. Got home and realized they rang up the boxers but didn't put them in our bag. Tried calling to ask about it and could not get an answer.
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May 2023 by Morbiusspectral Ghost
Good place. Crew are nice humans. Pricey due to inflation.
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May 2023 by Monica Del Bosque
Hello I recently had an amazing experience with your manager Wilmarie at the Preston Rd, Frisco, TX location. Her problem solving skills were a breath of fresh air after having a horrible experience at the Galleria Dallas, TX American Eagle. I spoke to Wilmarie over the phone and she was gracious, understanding and told me to come on in and she could help.When I got there she was honest and attentive, and told me she would make things right. That's exactly what she did. I didn't expect for her to save the day, given my horrible experience at the other location, but I am glad I had the sense to call the corporate office, where a suggestion was made to try another location. I am glad I did! Thank you so much Wilmarie for helping me. Your kindness goes beyond words. Thank you for caring enough to make things right.
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May 2023 by Jenu
American Eagle Store is a popular destination for fashion-conscious individuals looking for trendy and stylish clothing options. The store is located in a convenient location inside Stonebriar mall, making it easily accessible to shoppers.One of the most popular items at American Eagle Store are their cargo shorts and polos. Customers appreciate the comfortable fit of the cargo shorts and the wide variety of colors and styles available. The polos are also a hit with customers, with many praising the soft and breathable fabric, as well as the flattering fit.In addition to their clothing, American Eagle Store also offers a selection of accessories such as hats, sunglasses, and bags, allowing customers to complete their outfit with matching accessories. The store's layout is also well-organized, making it easy for shoppers to find what they're looking for.Overall, if you're in the market for stylish and comfortable clothing options, American Eagle Store located inside Stonebriar mall is definitely worth checking out. With a wide variety of styles and accessories available, you're sure to find something that suits your taste and budget.
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April 2023 by Antonella Romani
The customer service at this store is fabulous!! It was definitely, for me, far superior than others. Jen was the sweetest at checkout and super helpful, as well Madi the store manager!They also have a great selection, very well stocked.
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April 2023 by Kim Salehi
I had a wonderful shopping experience today. Reanna was wonderful. She was so helpful and made it a pleasant experience by helping with sizing and suggestions. Great Job! Thank you.
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April 2023 by Roman Rashkovskiy
Maria is patient, helpful, positive, cheerful - magic. Possibly black magic. Just kidding. Please, do your best to keep her!
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March 2023 by Lisa Valenzuela
I was ISO Mom jeans. I'm the mom that never buys myself anything new... single momma on a budget... where's the thrift store at?? I had never shopped at AE before.... but my daughter swears by your jeans. I wanted to treat myself to some new jeans... the 2 pairs I had (one in light and one in dark) were needing to be retired. So we headed to AE Stonebriar Mall. I am a little chunky and have the mom bod so jean shopping isn't my favorite thing to do. I wanted something that fits but stylish... I don't have a sense of style and I'm honestly not sure how to dress my age.... I'm 38... am I too old for ripped jeans?? I was staring at the wall of jeans... overwhelmed by the options. Then JEN came to my rescue. Never have I ever had a store employee offer to help me pick out jeans. She walked me through my options ... was so sweet when presenting me with the curvy selection because there is definitely junk in the trunk. She was encouraging and so helpful. We made our way to the dressing rooms where it was clean and organized. I was greeted and offered a room immediately. I overheard them offering great service to other customers while in there! I then modeled the jeans for my daughters... they were so excited about the fit and dang my butt looked so good in those jeans! Ginuwine would have agreed. After feeling like a million bucks in my first pair of curvy ripped jeans... I took them off and put on my saggy butt old navy jeans and headed to buy more! Unfortunately, they were out of my big girl size in the non-holey jeans but that's ok!! They ordered them for me and they will be delivered this week! JEN went above and beyond to make me feel comfortable and confident. I will definitely choose AE again the next time I am in a position to spoil myself a little. I can't wait. :-)PS I even got the jeans approval from my 13 year old daughter when I got home!!! She said I was a BADDIE! That's worth a million bucks right there. Thanks JEN and AE!!
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December 2022 by Jessica Chase
Today I Went to this store to do some Christmas shopping. Not one single person greeted me. I haven’t been to this store in a while and really wanted some help finding clothes for my family. And the looks everyone gave me made me feel like I wasn’t welcomed there. Will not be returning.
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December 2022 by Cindy Lin
I love this American eagle store! This location is the best. I love the customer service and friendliness. I can sense the team spirit and the inviting vibe. I will come back to this location and I highly recommend coming here. Wilmarie and the manager is amazing!
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October 2022 by Mark Smith
Employees don’t know what they are doing. They are so friendly. I love that! But they don’t know how to order a size they don’t have in store. She repeatedly said they just don’t come in that size. I walked out of the store and ordered them myself. Now I have a shipping charge. I won’t return to the store. I went there for help. And I ended up having to do it myself anyway
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September 2022 by Jason Considine
Jen was awesome helping find jeans for my daughter. Excellent customer service.
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August 2022 by Sheena Mac
Savannah is amazing and so helpful with AE clothing sizes and more!! Nice warm smile and welcomes you in the store! Please stop and see her, she has great customer service and fashion advice! Thank you Savannah!! Jen is top level customer service with a nice smile and very bubbly! Super helpful and knowledgeable about AE! Please go see them! There whole team in the store is amazing! I wish I knew all the ladies names!! Thank you all!! ?
