-
March 2024 by Joe “Yod” Charoensiri
The frozen custard at this place is superb, and we absolutely love it. However, if you choose not to utilize the drive-thru, expect a considerable wait. We ended up waiting approximately 15 minutes while noticing that those using the drive-thru received their orders promptly.
-
March 2024 by Jim Schnyder
Always a great experience at Andy's Frozen Custard. I first experienced this in Springfield Missouri and was so happy to see the franchise here in Frisco. The butter pecan is my absolute favorite but you really can't go wrong with anything on the menu. One hack that people forget about is you can get one scoop in a cup for a little less $ versus getting a medium or a large.
-
March 2024 by Kimma Maynard
Delicious!!
-
March 2024 by Emily George
Was disappointed to hear the seasonal menu item cookie butter crunch was not served anymore when it is still being advertised on their website. But in addition, I was denied a carrier for my concretes that I was taking home to my family, and then to top it off, my debit card was not given back. I got all the way home and called the store and they said that I “left” it there, when it was just not given back to me and the drive thru.
-
January 2024 by Tyrus Stephens
When compared to Chicago area Andy's the customer service level is
-
January 2024 by Joe Gumm
What's that saying...it's the small things that count?This was the only time I can remember getting a Jackhammer that wasn't running over the top of the cup where I had to either gobble it up quickly or grab a napkin...or both.This was the smallest cup too. It cost me $7.35. Almost $8 for a cup that's filled 90%. Is this a big deal? Should I be focusing more on real world issues? Yes, I actually did the entire day reporting the news of the world. 12 hours of news and all I wanted to do was grab an entire cup of yummy goodness and not think about the other stuff.And $8? I get it...this is everywhere in Joe Biden's America, but there are places that still sell ice cream cones for a dollar. I had a choice, but Andy's just hits different...that's why I went. But if it's $8 for 90%...I'll choose elsewhere for my yummy goodness.
-
January 2024 by Brandon Peterson
Andys is amazing. The best icecream. Had the boot daddy and loved it.
-
December 2023 by jahnavireddy kora
Concretes here are great. The only thing they should improve is mixing the concrete well. They don’t mix it at all. Even we ask them to mix they don’t. Staff speak to you very politely and great
-
November 2023 by Tee Whit
Portions too small still. Flavors great and a fun place visit.
-
November 2023 by Shanelle
I ordered a sundae and when I arrived home I realized there was melted ice cream in my seat because they gave me a cracked cup that also had a hole in it. I called to tell the manager, her response was sorry we didn't know, followed by awkward silence, then have a good day. Wow! Where's the customer service.
-
November 2023 by Laura Young
Our 1st time at an Andy's and it did not disappoint. I got the seasonal Apple Pie Concrete, which had vanilla custard, soft baked apples, pie crust, and cinnamon. My husband got a banana strawberry sundae and he said it was really really good!Super friendly staff at the drive thru. When I asked if the apple pie had nuts (tree nut intolerance) she said no, but told the guy to do mine allergy free, which looked to be made in a fresh container for the blending.Everything was very good ? We highly recommend it.
-
October 2023 by J Hernandez
Young blonde lady that checked us out at the drive thru had a very negative attitude. Spoke rudely and seemed bothered. Custard was great.
-
October 2023 by Joey Olivo
We were there the last Sunday on October 1st we ordered 4 concrete and 2 kids cups and All Of them were liquidy..... We haven't been here in months but the last time we were at this location it was great, don't know what happened
-
September 2023 by Azharuddin Shaik
Bad orderCaramel Pretzels crunch made with almost no caramel and no pretzels..Already returned one order and they remade with literally same mistake !!!!
-
September 2023 by Andrew Poirier
Get the Boot Daddy. Best thing on the menu if you like fudge, Caramel, and oreos. Don't ask how healthy it is...
