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March 2024 by ekaette etudor
Paris was great. Very nice and helpful in showing me around and the exact bed I wanted. I’m very pleased with my experience
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March 2024 by Pinczo P
Great value for the high quality of their products. The furniture sales associate Dustin was so cordial, helpful and professional?
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March 2024 by Kings Felix
Great services by Chris ?Ashley never fails in home furnishings ??
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March 2024 by Will Cherry
Beau was terrific! Really appreciate it
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March 2024 by Forest Brown
Fantastic experience, our salesman Brandon Griffith helped us find a raps round couch that was within our budget and soooooo comfortable!
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March 2024 by Melinda Porter, LPC-S, CST
What a fantastic team!Destiny, wonderful and creative, helped us find the perfect living room space for all our family. The management team helped us with staying in the range we needed financially, including extra care for a parent. Thank you!Good luck with the remodeling! It will be fabulous.
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March 2024 by Srija
Very unprofessional management and staff. They were throwing insults and mocking! Do not believe the sales guys , especially if they promise any store credits pushing you to into making purchase. They wouldn’t honor that later. I went in the store to help a friend make a tempurpedic purchase! (Which I had also made a year ago. And was given $$$ store credit notated to my account. I was doubtful back then , and requested for gift card /email which they denied and convinced me that account notation was good enough. Sales pitch! ). I thought, I’ll redeem my store credit first and then go ahead with my friend’s purchase. The store staff and manager gave us all random reasons to stop us from using the store credit along with lots of mockery. Little did they know that they showed their true colors to a customer that’s back to the store to make another purchase! Glad that we didn’t make the purchase first and took our business elsewhere.
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March 2024 by Clark Chacon
great job!
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March 2024 by Austin Kallus
It was a good experience. Jafar/Sonny was very helpful in picking out our couch.
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March 2024 by Sam Stark
We had a wonderful experience looking for a new table, Christian was extremely helpful with showing us different options both on the floor and online, and helped us find the best table for our needs!
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March 2024 by Mary Johnson
Excellent experience, 5 star! I have been in the store several times and have always received nothing but quality service from Juan Martinez and Shasha Penn, they are the best. They both provide Professional yet personal service each time and make me feel like a valued customer. I highly recommend them and the store.
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March 2024 by Danielle Caldwell
I had a TERRIBLE experience after purchasing a bed from Ashley. The sales associate told me I had 30 days if I needed to make any changes on the furniture, and that was his selling point b/c I wasn't sure if the bed would fit right in my room in the first place. Turns out, that was a lie. Also, I called customer service, as sales associates told me they had no authority to help me in store, and I was told over the phone that it wouldn't be a problem to exchange my bed (with drawer) for the same bed (no drawer). He told me they'd call me tomorrow for scheduling. No one called me. I called back and was told my request to exchange was denied. I told them how I was sold on the 30 day window and how the scheduling call was all a lie. I was told a more senior manager would call me that day or the next, never heard from anyone.Ashley associates are all in it for the sale. I will never be buying from them and I will tell anyone else not to as well. They will tell you whatever they need to get the sale b/c you can't do anything "after the delivery drivers drive away from your house."
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March 2024 by jovi lyn
Great customer service
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February 2024 by April Merkey
Husband and I went in looking for a dresser and was greeted by Paris offering her assistance on anything we need. When we found our ideal piece, Paris was quick with knowing the pricing and explaining the financing options. Going through that was as efficient, too. Thank you for the excellent customer service, Paris!
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February 2024 by Alicia Mandell-Roper
We had an amazing experience at Ashley’s. Our sales guy was super helpful with all the questions we had and even helped us get our furniture in our truck.
