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January 2024 by Jessica Lambert
I highly recommend bringing your car here! Rick and his staff were all friendly and knowledgeable. They worked with my budget and got my car back on the road quickly! I will definitely be bringing my car back here and sending friends and family here!
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January 2024 by DsMadre
Great service, fair prices and excellent workmanship. I moved to Little Elm in May leaving behind my beloved mechanic. Thankfully my cousin lives up here and referred me to this place. I am forever grateful. A honest mechanic is worth their weight in gold! Thank you Rick and team at Authority Automotive…y’all are the BEST?
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November 2023 by Brittani Osborne
I never used these services but I was having issues with my alternator and tried to call him for a quote. He was very rude and condescending during the entire time I spoke to him on the phone. Based on first impressions I would most certainly not trust him with my car or an accurate, non price gauging quote.
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October 2023 by Eva Lee
Authority Automotive did an exceptional job on the repair for my 2016 Audi Q5!! The service was prompt and affordable. I highly recommend Authority Automotive and I am personally referring family and friends to them. Thank you Rick, Chad, and the entire team for your courtesy and professionalism. I will be coming back!
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September 2023 by Tim Curtiss
Honest mechanics that charge you a fair price and don't do more than necessary.
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August 2023 by Stephanie C.
Excellent service with replacing the catalytic converter to our 2011 Honda Accord! We highly recommend Authority Automative who quickly diagnosed why the car could not accelerate by replacing the catalytic converter the next day. We had 3 different automotive companies review our Honda including Honda Dealership in Frisco who told us they recommend us buying a new car because our Honda is beyond repair. We will definitely take all 3 of our vehicles to Authority Automotive for all repairs! Excellent service, quality and value!
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August 2023 by John A.
These men are as incompetent as they are unprofessional.I went in to have my radiator fan replaced since the mechanic I normally go to was out of town. I saw their reviews and thought I'd take a chance.I was quoted three different prices, each one $120 more than the last. After the job was done, my car still overheated and was told I'd have to pay $260 more just for a diagnosis.Don't go off the reviews, these guys are a waste of time.
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July 2023 by James Rolls
2008 Avalon, had to remove dashboard to fix a/c. Was warned that some of the vinyl would flake off, and it did. A/C works, at quite the cost, so kudos for the cool air. Sloppy in putting things back. I had to reprogram many things like seat position, remote trunk opener, etc etc. I would have expected the shop to restore all things except radio presets. Took it back one time because the seat warmers did not work. Now I must tug the hood release cable manually. The panel lights don't work unless the headlamps are on. The dashboard panels are not fitted properly. I am discovering one thing after another and cannot continue to go back whenever I find something else which used to work and now does not. Good job on the a/c, thanks for doing the right thing with the seat warmers. But the remaining? Sloppy and incomplete. No customer should need to clean up after any maintenance or repair.Service: A/C installation & repair
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July 2023 by mark messner
I can't say enough about Authority Automotive, I have been using Authority Automotive for my jeep and ford repairs for three years, I just recently had a problem with my 2018 for f-150 front wheel speed sensor bering, my dashboard warning lights were all on, I ran the truck to Rick , the diagnosis was quick, the part was ordered and installed in a day! Mechanical problem aren't fun, they pop-out of no were, I can tell you Authority Automotive has always treated me like I treat my own customers... If you need a really good, reliable, honest, personable, mechanic who won't rip-you-off, I'ed recommend you give them a try.Mark MessnerLegacy Roof Consulting.Frisco, TX
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July 2023 by J
Saved me a ton of money on AC work. Rick and Chad are the best in the area. Highly recommend!Service: Air conditioning
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June 2023 by Brian Baker
I took a used vehicle to AA that I was looking to purchase and had them do their pre-purchase inspection to let me know if the vehicle was in good condition or not...after the inspection I decided not to purchase the vehicle because even though the carfax didn't show any accidents they noticed that it for sure had been in an accident but hadn't shown up on the report. Probably someone fixed on their own and never involved insurance. Glad to have paid the money for this inspection that help me easily make the decision not to buy the vehicle. Thank you AA!
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May 2023 by Matt Burnett
I’ve gone here several times for various services for work on my tahoe. They get me in quickly and I always trust that they are providing me a good price and quality service. They never up sell and just provide me what is needed. I will continue to come here for all my auto needs and also refer my friendsService: Engine repair
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March 2023 by Kenneth Williams
They are awesome. I highly recommend them. The dealership service department on 380 (Shottenkirk) mess my vehicle up pretty bad. I took it to Rick and his crew and my vehicle is now back to the original condition before I took it to the dealership. Save yourself the stress and take to Rick right away. Everyone there will make sure your vehicle is in the best working condition when you leave. I’m done with dealership service departments.Services: General repairs & maintenance
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September 2022 by Eugene Ovcharenko
These guys fixed the A/C on my Honda and I'm very happy! Dealership quoted me thousands of dollars and didn't even diagnose the problem correctly. Authority Automotive was very honest and identified a small issue that was quickly fixed for a fraction of the dealership quote.This is my go-to mechanic shop now. Highly recommend!
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September 2022 by Daniel Wollent
It is never pleasant having car issues but that's life. Rick and his staff really care about people and they have the best prices in town. I strongly suggest you give him a try he will not disappoint!!
