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August 2025 by Rupak Lohit
I am shocked to see low ratings for this location but this has been the BEST location that I have been having my Banking relationship for the last couple of years. Especially Maribel and Jason Early have been very prompt and amazing. If you are considering any other Bank or Branch, give this a visit and you would know they care and service. I get proactive calls if I am forgetting something to stay on time, including getting my Promotions if any. Also, easy to take appointments and just show up and be serviced well.
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April 2025 by clinton smith
Great customer service
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February 2025 by Renae Rodriquez
Please fix your atm! I have to drive 20 minutes to get to this location because it's the closest to me just for their atm to be down 9 times out of 10. Then I drove another 10 minutes to the one off of Preston for their atm to not accept deposits. I just want to pay my bills. Now I've wasted my gas and no bills were paid.
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January 2025 by Staci Alvarez
Great customer service
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January 2025 by eric wolff
Have worked with Jason at PNC on multiple occasions. Always helpful, good service. Online high interest savings rates are usually in the ballpark.
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February 2024 by Steve Schattner
Worst bank ever. Just shut down all my accounts here. They fee everything and over charge for poor service and inaccuracies. Had ENOUGH. Now they are shutting down several locations. THIS BANK DESERVES BANKRUPTCY. #FIREPNCCEO
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December 2023 by ajay vardhan
Great service in this Bank . The staff in this location are so professional and helpfull specifically. They are so polite and respectful. We had an appointment there for our bank account n money deposit and the process was so easy and accurate. No long waiting time. I do recommend this location for all of my friends and for everyone.Definitely I will go back there again .
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December 2023 by Olga Lund
I had to do a wire transfer during busy hours and in the rush. The lady at the front was very friendly and got me through to Jason Early, who understood the urgency and was also very nice and friendly. I got the wire done quickly.I'm not sure what all the fuss is about in reviews, I like this branch. The stuff here is super helpful
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May 2023 by z game player
I think it's bad when me and my wife hate coming inside the Frisco location . The only friendly person is Jason the manager. It just feels so unfriendly from the people that work here . The friendly customer service is not here . I think it's time to switch to chase or something . Chris reed is my name .
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November 2022 by Mike Doran
Stop sending me junk mail. We don't do business anymore and I closed my account because of the terrible customer service and lies. I just changed addresses and they've already tracked down my new address which means they're buying people's data. I'm going to start bringing your junk mail back to the store
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April 2022 by Anthony Dickerson
I am not an in person banking type of guy, so mobile and online banking are very important to me. With that said, it is VERY irritating when ALL of your services are down, a lot. I’m so tired of it, I’m going to see if I can get Capital One or Chase to refinance my car, just so I don’t have to deal with you.
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March 2022 by Jorge Madrigal
Was closing my account since I stopped using BBVA & BBVA was bought out by PNC. Don’t have much experience with PNC & there were some system issues but I was helped out quickly enough with no further issues & it wasn’t difficult at all. Check for remaining balance & it’s done with no hassle.
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January 2022 by Jayme Hopkins
What kind of bank doesn’t have 32 thousand to cash a check that progressive sends out!!??? The lady at the counter was rude about it and said they would have to order the money to cash the check! Would not recommend for a bank PERIOD
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December 2021 by John Soderstrom
I opened a business, personal and savings account with Compass several years ago with no issues at all. The way PNC operates their bank is pathetic... Higher fees, horrible customer service, understaffed, your deposits are not available like they were with compass and BBVA. As soon as I have time I will be closing my account!
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December 2021 by Rob B.
Use to be a good bank but now the nickel and dime you for everything and I mean everything. Do not use pnc!
