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April 2024 by Charla Autrey
Best ice cream I’ve ever had! I ordered salted caramel with Heath bar on a waffle bowl.Kid-friendliness: No inside seating and it was cold:)Fun patio for summer days!
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March 2024 by Atlas T.
Look I’m biased. Cold stones is the top dog for me. BUT if you want something else, try something new, different scenery(same parking lot as Cold Stone?) then this place is awesome as well. The ice cream is well made and has an Andy’s frozen custard environment. I’ll come back someday to try more of their stuff!
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March 2024 by Tahrim uddin
I came here on a cold evening in January. Not an ideal night but the ice cream was great. There is no inside seating they have a couple of windows to take orders so there wasn’t a long wait. I ordered the brownie Sundae, it’s a big serving but it was great! No complaints on the actual service, they got my order right, even though I believe the person taking our order was new.
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February 2024 by Saad A.
Excellent pistachio ice cream. Delicious with lots of pistachio. Nice store and good service.
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January 2024 by Veronica Aguirre
I had been wanting to try this i’ve cream for months! I go by at 9:45 PM last night, I had looked online at the menu prior to arriving. When I arrive I see what appears to be a teenager and a woman preparing an order, her back was facing me. The neon sign says open, there’s a bell to ring for service. I push it, she doesn’t flinch, I wait, push it again receive the same response. I assume it doesn’t work since she never looks back acknowledges anyone is at the window, the teen looks up but also doesn’t acknowledge I am at the window. This is now roughly 4-6 minutes standing at the window in cold weather without being acknowledged. I knock on the window, at that point she looks up without acknowledging me. Common courtesy would’ve been to a knowledge a customer letting them know you will be with them shortly. By the time she does come to the window several minutes later you’d think there would’ve been a greeting possible apologizing for the wait.. not at all. Everything I attempted to order she says they do not have, everything was I was asking for was seasonal. I let her know I saw these sundaes available to order online. She proceeds to say she has been working all day is tired and refused me service. I asked for her name she says she is the general manager Diana. If she is a manager she I hope she takes some courses on customer service and leadership. I do NOT recommend!
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January 2024 by Randy A
Drove from Keller. Well worth the drive. Best ice cream in Texas. Need more locations please! They even have free kids ice cream cones for kids shorter than 40” (measuring poster on the store front). The home made waffle cones are amazing.
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November 2023 by Carrie K.
Always good no matter what one you go to! Flavors are consistent and yummy! My favorite is the birthday cake ice cream. Something about cake batter with frosting in it... WOW!
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November 2023 by Laura Young
We were so thrilled to find Brusters here in Texas after moving from Arizona! This location met all our expectations - creamy, flavorful ice cream, hand scooped in a variety of popular and seasonal flavors.My husband got chocolate and chocolate chip in a waffle cone, and I tried the fall favors, pumpkin ripple, and caramel apple crunch! Everything was amazing, and the service was friendly, professional, and top-notch.Loved all the outdoor seating options and big window for ordering with all the photos and flavor descriptions.Special shout out to Tyler, who helped us with our order and made us feel very welcome at this new-to-us location.
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October 2023 by Isabella Coache
Good service and the ice cream looks like what it's advertised.
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September 2023 by astou lo
Last week was my first time using this location( i was used to the one on Stacey Rd in Mckinney, but unfortunately, they closed). I could not place my order over the phone( which I get, most places will send you to their websites). I have moved from Mckinney to Arlington and every time i get an opportunity to come to the area, I used to call in my order ( 1 quart) and they would hard freeze it for me and when I get there, I would pay and use my rewards if any. I had forgotten the word"hard freeze" when I was placing my order so, i put on the instruction that I needed it to be put in the feezer because I was coming from Arlington, it was not. Today I have been trying to place an order (as I will be in the area) but i am unable to use my points. I also have not been succesfull at getting anyone to answer the phone( even though online it says the store is open). I have tried severally to no avail. Very disappointing
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September 2023 by Maria Romo
The horchata ice cream is delicious!!!! Tastes just like horchata & it’s creamy! It truly is real ice cream & best in north Texas
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September 2023 by allana sanpri
first time here and Ice cream was amazing. i loved my hot fudge sundae. the servers were also extremely kind and helpful. outstanding customer service. best ice cream i’ve had in a while definitely recommend the strawberry cheesecake. will be back with family and friends
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September 2023 by TheAmericanHighwayExpert (No longer posting)
The blast toppings are so good, But the ice cream was watery and icey I rather get a whole cup of your cookie dough instead. I will be sticking with Handel's, Never coming again also it's really slow.
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September 2023 by Victor Perez
Visited Brusters yesterday and noticed they have a great selection of ice cream, awesome customer service and patience especially with everyone, there's definitely been a change since the new management took over, keep up the good job! Will visit with friends and family really soon!
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September 2023 by Jeannie G.
Service is always the BEST! There are so many choices from traditional ice cream, Italian ice, milkshakes, cake and more. There are specials for little ones and dogs, too. There are some vegan non dairy options with oat milk that I might try next time! Personally, I would like to see some kind of "healthy" or sugar free alternative on the menu for me. There are outdoor tables but on a really hot day, most customers seem to grab n go. There are many ice cream options in town, but we'll keep coming back for the many choices and excellent service.
