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February 2024 by Ever Garza
Buckle is the place to go for jeans!!! Hands down best customer service and selection of styles and fits. Hunter went above and beyond to help me and my family find the perfect jeans. Would highly recommend Buckle to anyone!!
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December 2023 by BryR74
Always a family favorite. They tend to always have at least something we like in stock. The only exception is my wife struggles to find jeans in stock at times and it seems the ones ordered never fit the same exact way as in store.
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December 2023 by Molly B.
I have never shopped in a Buckle prior to this. Thanks to Josephine, I will be back and outfitting the whole family. The level of service we received was incredible and made my niece feel so appreciated and welcome. Josephine has a gift for sizing and coordinating and we were able to walk out of Buckle with a complete outfit list of items my niece loved that makes it so easy for us to buy. My niece has literally never worn a pair of jeans and now she says she loves jeans!! Big, big thanks to Josephine for taking the time to help us and make us feel so welcome and taking the time to help my niece size her clothes so that she felt comfy & stylish. We WILL be back!
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December 2023 by Megan Presbrey
We recently moved to TX, and needed to outfit our 17 year old son.Hunter in the StoneBriar Mall in Frisco, TX was amazing!We got so many items because his suggestions were so good!We left with a very happy teen and are thrilled to have found a new favorite store.Hunter truly made all the difference in our shopping experience-he was friendly and helpful and never pushy. He was cool which helped my son trust him with what he should wear in TX (this western wear is all new to us)Hunter is now our personal shopper-I’ll have to get back and stock up on Christmas gifts now that I know he understands what my son likes.What a great store and helpful staff-thank you!!
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October 2023 by Brooke T
Excellent service! They always show me the newest product to come out. They always helps me find the perfect fit of jeans! I love buckle…
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October 2023 by Dawayne Miller
Ali did a great job helping this poor blind man to find items, with care!
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August 2023 by Libby Conn
My daughter's favorite place to shop for back to school!
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August 2023 by BluBenz
Hunter and Ryan were amazing on helping out and being just customer friendly, Great experience definitely will return.
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July 2023 by Daniel Ellenwood
Quality jeans that don't fall apart in the wash.Good fit.Not like that cheap brand that's hangs down off your fanny.
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June 2023 by Pen H
I only passed by the store while in the mall , but didn't look very clean and organized.
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June 2023 by OfficialRobG
Jasmine was very helpful. Wonderful person :) i recommend giving her a raise. She helped me pick my pair of jeans and a couple of shirts. 10/10 customer service:)
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April 2023 by Angel Jamali
Bought two jeans on Friday they told that there is a lady coming on Sunday to altered one of them I went back drop it off on Sunday it was 12:30 pm she said she is not here yet and she has 10 other jeans to altered and she is fast call till 5 maybe she is done by then we don't call. couple of hours later before I leave the mall I just wanted to check on that she said it's almost done but call after 5 or tomorrow I called almost 6 she said the lady never came and she always come on Mondays sorry our team doesn't know and wrong info I said I was there when she told someone else the same thing I was going to pick it up and forget about alteration she said we are closed. She will do your jeans tomorrow first thing and send it to you by the end of the day I said what's the guarantee I'll receive it on Monday afternoon she said maybe Tuesday I said I need refund she said u have to be here to get refund I'll go back tomorrow and refund both of them
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March 2023 by Nadia Torrente
The staff is so helpful and kind. The shop is clean and well taken care of. Staff is attentive to people who have questions and need help. Would recommend :) they can also order clothing if they don’t have your size in stock. They do offer military discounts.
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February 2023 by Emily C.
Had such a great experience. Their employee Aaron was incredibly helpful and kind. He definitely deserves a raise. Everyone in the building was super sweet. They were showing a new hire around for her first day and all the employees were so quick to greet them and make them feel welcome. Seems like a great place to work. Shoutout to their management for a great work environment and Aaron for making my shopping experience 10/10.
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December 2022 by Lisa Bethea
Tristan was very knowledgeable about their brands and super helpful! I will return to shop because of his excellent customer service skills!