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August 2025 by Allen McFarland
Quick and timely response to all questions. About every other day was given an update! Great customer service!
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August 2025 by Cristina Currier
Had an issue and just drove to Caliber without an appt. John and Russ squeezed in the time to take the car, remove the passenger seat, fix our issue, and got us going quicker than I can write this post. This is why we continue to go to Caliber. Exceptional employees and service. Thank you John and Russ!!
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August 2025 by angel cuba
Good experience with Frisco Caliber Collision. They fixed my car quickly and on time. They sent me text messages to update the progress of the repair for my car.
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August 2025 by Willow Hodge
Anytime I need work done on my car, Caliber Collision is the place to go. John is my go-to guy, with incredible customer service and communication skills! He’s also just a super nice guy! Everyone who works here is friendly, helpful, and down to earth. 10/10!!!
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July 2025 by Jennifer LeRow
I would absolutely recommend Caliber Collision West Frisco!
After meeting Ray and going over the process of restoring my car after an accident, I felt very comfortable leaving my car in his hands.
The repairs were completed beautifully and turned around earlier than expected. Apparently, the battery was drained during the repairs (it was pretty old tbh), and they brought a new one to my house and changed it out for me on the spot!
A part to complete my interior door trim was delayed by the supplier, and Ray went above and beyond to make sure I was made whole as quickly as possible.
They even detailed my pretty car afterward. I highly recommend this location! All the staff were super kind and efficient as well!
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July 2025 by Dustin Wells
Ray and Garrett were informative, thorough, and prompt in getting my truck repaired. Highly recommend working with him.
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July 2025 by Kuldeep Kumar
Work was done with utmost professionalism and end result was great
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July 2025 by Calee Follins
I had my very first car wreck and it was a hit and run. I wasn't sure what to do. My insurance company connected me with Caliber Collision and my experience was hands down top notch. Obviously no one ever wants to be involved in an accident, but if you do end up in that situation, you definitely should consider doing business with Caliber. They were kind, courteous, and professional. When I got my car back, it looked brand new. I really felt like I was in good hands throughout the entire process. If I ever have another accident, I would not hesitate to do business with them again.
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July 2025 by Linda Harris
I was very pleased with every aspect of my experience here. From customer service to the quality of the repair, everything was handled very professionally and quickly. I’m happy!
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July 2025 by Tricia Zinecker
We had a recent repair done at Caliber Collision on 423 and Newman Rd in Frisco, Texas. The service was outstanding and our car looks great! I would like to mention the kindness, thorough communication, and expertise of John at this location.
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July 2025 by Edana Hendrix
Caliber Collision took great care of me and my car. They did great work!
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June 2025 by Christie Nelson
Fantastic customer service and excellent work done on our car after an accident.
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June 2025 by Jacquelyn Robinson
Greg was so great! He kept me well informed throughout the entire process. My car is back in tip top shape!
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June 2025 by Evan MacManus
Ray took care of my wife’s Mazda after a bicyclist rode into the passenger side and caused quite a bit of damage. He was extremely communicative and got us our vehicle back well before the original estimated day of completion. The car looks even better than when we purchased it and drove it off the lot.
Ray will be getting our future business should we find ourselves in need of his services. 10/10.
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June 2025 by Ramya Vijay
Extremely pleased with my experience here, and Doug went above and beyond to explain the insurance process. Will definitely consider this location for any future repair needs!
