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January 2024 by MDR Law Firm_Thailand
very good service
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December 2023 by Cynthia S.
You only two star rating already gives you a pretty good heads up that Chase is not the preferred bank to do business with. However, I've never had a bank that would not cash their own clients check on presentment. That's essentially what Chase bank did to my client today. In order to qualify for a discount, my Client should've sent an electronic payment. Unfortunately, he had difficulty using the process to get that done so sent a paper check by expedited delivery. The problem is that the payment doesn't count unless it actually post and clears. By the time Chase bank got it delivered to us, he only has today to have it to his account to avoid losing several thousand dollars. This is a credit requirement that cannot be waived. He assumed his own bank would honor his check. Of course, he forgot he does business with Chase. As a courtesy to try to help the client avoid this hit, i presented the check in person and asked it to cash its customers check. What I learned is that basically purchase policy, it does not have a process to cancel a check for more than $2500 for any of its customers when presented by the recipient of that check. Well Chase does not officially acknowledge that this is their policy, in operation it is. Celeste informs me that if the check is for more than $2500 they will not pay cash in return for the check. Alternatively, they will not issue a cashiers check to the recipient of the check unless they are customer of Chase Bank. Basically that means that you cannot present the check at the issuer Bank and have it honored if the issuer is a customer of Chase Bank. Congratulations Chase Bank customer, your bank does not honor your check up upon resentment. My client will pay a big hit because it has a shady bank. Probably don't want to use Chase if you have any other options.
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December 2023 by Kate C
I came in just about 10 mins before they close on a Tuesday afternoon, and Yubi was very helpful and friendly. Didn’t rush me at all. Really enjoyed people like her who have a pleasant personality with people. Highly recommend!! She was so sweet.
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December 2023 by Ron Warr
This is a really good branch location. Very good customer service and not too busy to see your normal person.
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November 2023 by Marlon Manuel
Made an appointment days prior with Sunita Kulkarni. No signs or messages being late or any conflict of schedule between both parties. But now, I’m inside Chase, waiting for Sunita to show up over 15 mins late because of a doctor’s appointment. Munjib, the branch manager has explained the situation and gave me options to not waste my time. These are the facts.So I felt the pressure of make such a choice that none are my choices in the beginning. Find another branch,… or bank. These are my opinions*currently working with Ron Newton who fortunately got available for me and Manjib made this executive decision.**Received a call from Sunita after my visit. I really wish to give this Chase a 2 star because of Ron’s recovery, but overall I am disappointed. Edited my rating from 2 to 1.This is merely my experience at that time, I hope yours will be better. Ty
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November 2023 by tay zine
This site has the best customer service. My favorite clerk named Latifa is just amazing. She has a great personality and a beautiful smile. Anytime I come to the bank, she just does everything to make my day.
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November 2023 by Colton Brede
Bank tellers are great. I use the drive through multiple times a week and every time I pull up they greet me with my name. Great service!
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September 2023 by Guy McCord, MBA
Scank Jamie Dimon charges $10 to cash a check made by their acct holder if you dont have acct w those crooks.
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September 2023 by James Rogers
I went to this bank because my wife has an account under it and I needed to give them $900 to put into her account and I gave them her account number they didn't want to take my money that's a shame now they're getting a bad review because of it because they don't want to accept money which is what they do normally and that don't make no sense policy or no policy you're a bank you're supposed to exchange money if needed or given to
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July 2023 by Daniel Hawk
Had the pleasure of opening a business account with Sunita today. Pure class from the Sunita and staff start to finish. AND very quick. Thank you Chase!
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July 2023 by Sandra delaRosa
Great Customer Service and love that I am addressed by my Name ?????
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June 2023 by Gigi W.
Don't go to this location . You have people coming out to greet you and offer water which would be the branch manager as well . Telling you it would only be a few minutes to be help knowing I didn't have an appt . And then you just sit there until your tired and eventually walk out . They tell you it's only a few minutes while they are taking appts in even though it's more then an hour wait . Tired exhausted I walked out .
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November 2022 by Joel Fernandes
This bank has great tellers, I have no complaints there. Unfortunately I walk in yesterday and two people (adults) are sitting in the waiting area, bare feet on the chairs bullshiting on their phones, not knowing how to act in public. Manager SEES them and DOES NOTHING! How about asking them to sit up, PUT SHOES ON, talk quietly on the phones and act like your in a bank and not your living room!
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October 2022 by The Truth
This bank has great tellers, I have no complaints there. Unfortunately I walk in yesterday and two people (adults) are sitting in the waiting area, bare feet on the chairs bullshiting on their phones, not knowing how to act in public. Manager SEES them and DOES NOTHING! How about asking them to sit up, PUT SHOES ON, talk quietly on the phones and act like your in a bank and not your living room!
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October 2022 by clover2183
Yugi is the nicest bank teller that I have ever met in my life! Give her a raise!
