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September 2024 by Khamla Rattanavong
We love bringing our baby here to get groomed. She always looks amazing afterwards. The staff are all so friendly.
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September 2024 by Heidi Fuller
Picked up my dog yesterday with profuse bleeding. Went back in and they said it was his fault for moving. He has been groomed his whole life and never has an issue or been aggressive. They were very rude. Ended up taking him to the vet, another $200 on top of the $156 they charged me. Terrible. Update: the manager informed me that he would only refund the fee and my vet bills if I took down the review.
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September 2024 by Eric Jang
They cut up my friends dogs ears. Both were bleeding. At the top and bottom.
You should not take any animals here.
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September 2024 by Chase B.
Horrible treatment of people's animals. Made a local ladies dog bleed and blamed the dog. Sick of these self righteous entitled small business owners in Frisco and surrounding "high end" areas
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September 2024 by Victor Mikhailovsky
What I have witnessed that you have done to dogs is disgraceful. Shame on you.
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September 2024 by Daniel Munoz
They treat dogs terrible, the possibility of them hurting your dog is extremely high and they take no accountability
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September 2024 by Sam Dempsey
These reviews are about to be brutal…unprofessional establishment
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August 2024 by Major Khe
licking is foot and barely moving around as normal. I looked at it and discovered an ingrown nail that had got infected. I’m thinking how did this happen if I’m paying for nail clipping. I was livid. Took him to the vet and they definitely verified that he was not getting his nails trimmed. The had to sedate him and pull his whole nail out and was put in antibiotics. My vet bill was over $200 that they did not want to reimburse me for because of their mess up. Stay away from here. I am going to pursue legal action and file a complaint this is unacceptable. DO NOT GO HERE
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August 2024 by Mohil Thadasina
They were extremely aggressive with my dog to a point where he was visibly scared when we’d walk in. Switched to a new place and my little guy gets
excited when we go to the groomer now
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July 2024 by Grant
Sadly, what used to be a 5-star experience has taken a turn for the worse. Please be aware that if your dog gets accidentally cut or nicked, they do not take responsibility. They do not insure their groomers, so will not pay for dogs to see vet, nor will they reimburse vet visits. My dog was nicked VERY badly at this location. And while accidents happen, the owner swept this under the rug and denied this happened. Extremely sad, but their business practices are extremely immoral. Please, do not take your dogs here.
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July 2024 by AG FITNESS
Be very careful with this groomer, you don't want to bring your dog here. You just have to look at the bad photos and magazines to know that they do things wrong.
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July 2024 by Sarah Wilson
I used to take my baby here but when I picked him up last time they told me how “bad” he was. He just gets anxious. They also charged me full price for him to not even get fully groomed. Nails were left super long. They do a good job with the haircuts for the most part.
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June 2024 by Navroz Hussain
Great groomers!!! They know how to get my dog looking good from day 1!
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June 2024 by Matthew A
First impressions are everything and sadly we were let down.
Pricing differs from website vs in store, ok fine.
Lobby area needs some loving, was pretty dusty!
The people working that day were very kind, thankfully!
We took our two dogs for a full grooming. Both dogs weren’t fully shaven and heads were left untouched. We have an older dog who has trouble standing and instead of finding a way around this, they left his underside untouched. Our previous groomer never had problems. One didn’t have his nails properly trimmed.
Most places we’ve been to outfit the dogs in a bandana and perfume but this place did not.
Was hoping to receive some of the positive review experiences but in the end we’ll find another option.
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May 2024 by Demi Jordan
Great customer service ! Got our dog in and out .They did a great job on a full groom will def be our go to place now ???
