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July 2024 by Ina F.
Was ok ! Just some rude cashier
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July 2024 by David Wixom
My review is not indicative of the store, product, or company. I really like Costco, appreciate the staff at the store, and love their products. However, this store is ALWAYS packed, with customers who block entire aisles and shove their way through to get samples. An assessment needs to be done to help mitigate the crowding...whether it's cut a small amount of product to widen the aisles, or simply opening another location, it's stressful every time I go there. Other locations are busy, but this is a level above.
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July 2024 by Sham S
Costco at Frisco, Texas, is the best ? ? ? ☺️ ? ?
Great experience ? ?
Great price!
Nice location ? ? ? ? ?
Lots of parking spots!!
Variety of things ✨️ ? affordable prices!!
T Mobile offers are really great!
Seasonal flowers pots and plants sales are good!
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July 2024 by Mamatha M
Quality products
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July 2024 by Chetan Temkar
Always good!!
Same layout as before
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July 2024 by Ray White
Very crowded
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July 2024 by RAVI KUMAR MARISERLA
Good quality products for all shopping needs.
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July 2024 by Marc Clemons
Costco is 5 ⭐️. From product selection to customer service.
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July 2024 by Nitendra Gautam
I regularly go to this location to my groceries, item I needed for my home and personal Item I need regularly
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July 2024 by YAS
✌️WOMEN LIFE FREEDOM ✌️
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July 2024 by marisa bastos
Top..find everything
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July 2024 by Emilio
When i ordered food it took them 45 mins to give it to me ?♂️and it was onky a sundae and a slice or pizza atleast thw food was pretty good and cheap
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July 2024 by set anonymous
Most overcrowded costco I have ever been to, they need to open another one in Frisco, pro tip: while checking out, if you have a chance avoid the lady named Helen. She is really thorough and slow in checking and holds up everyone behind.
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July 2024 by Annette BENAVENTE
I loved Denton, TX Costco.
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July 2024 by Pinki Kundu
Been there for several times, but today they HARASSED me. As usual I went to check out. I gave the membership card which I used everytime. It was my husband card which I always use , never had that issue before. Anyway the lady there took my card and asked Mockingly - “ IS That You”? Literally you can tell that’s my husband pics and I am standing right there . So , (asking is that you )literally makes no sense. asked for my Id , I gave it with out knowing what’s going on , seems and treated like I am a CRIMINAL, as the cashier didn’t explain till that point what’s going on! Two other employees jumped in still unaware what’s going on, in the mean time after showing a discriminating behavior, tried to give me explanation after 5-10 mins what is wrong , I said you are not supposed to treat someone like a criminal like this and I asked for manager,
the manager came . Holding my receipt in hand , at that time when 3-4 people who had already been rude to their behavior and attitude try to explain me what happened, Seriously after disgruntled behavior the manager came to explain me , at that time I felt so discriminated and Harassed that I felt like to go out from the store. I asked the manager please “ Give me my receipt “ I don’t need any explanation , I am done ! again and again STILL that Manager kept hold my Receipt didn’t allow me to go , I have been FORCED to be there by the manager even I asked please give me my receipt SEVERAL Times, , so that I can go, at last. When I said “ ok if you are not giving me receipt “ I am going out and don’t want the products , Then the manager gave me the receipt, come on you can not ForCeFully hold someone receipt like that and don’t let go that person ,
after that I went to the Membership registry and was talking to one associate to understand what’s exactly went wrong (as the Manager and his employees treated me like I am a criminal. And don’t to hear anything from them as they were not apologetic and tried to make their point. .) the supervisor came running and
Giving answer , cutting me out while I tried to have the conversation with one of the associate - I said I am not talking to you , please let him answer, “ The Lady quoted,” I m his Supervisor , I will talk” wow what a customer service, in every step , where a supervisor is Showing her superiority and not letting her employee to talk to me. And forcing me to talk to her only , literally when you are not allowing your associate to speak to me!!
You might be Supervisor !! but please allow your employee to speak , without cutting them, This shows how you treated your associates too!
So , Bottom line- It’s been effective that each member of the family should have individual card as they said they have imposed that after Covid but apparently they didn’t implement that as until now, (AS I was not aware and never been told before) in my case as otherwise I would have not able to use and shop with my husband membership card ( same one ) after Covid many times!!!
Used the same card To get in and check out many times until today. Also, they say I have membership card but I never got it , and never BeeN AWARE that shopping needs individual cards as I shopped with my husband membership card fine till today!!!!
That’s fine, we should follow the rules, but a person who is unaware of that till now but has been treated like CRIMINALS, wondering what I had done wrong? without getting any explanations in the first hand and then jumped 3-4 person at a time explaining what happened, Holding the receipt - forced someone to listen even the person don’t want to listen from those people who already treated that person as a Criminal and not letting one associate to explain when that customer approached to know what happened .
I admit I had to raise my voice ( of course I Din’t shout) when 3-4 Costco employees HARRASSED and discriminate you and trying to prove their point , without being apologetic!
I WISH E
