-
June 2024 by Angie Boyd
Great service at CVS Frisco Pharmacy!!!
-
June 2024 by Sandra D.
I was attempting to switch to this pharmacy, but after my experience thus far and reading all of their terrible reviews, I've changed my mind. You can't speak with anyone if you call in. You can only leave a message and have to wait for them to call you back. When I received a call back the rep was rude, inpatient, and barely wanted to answer my questions. The first person I spoke with wouldn't help me get setup. She a stated my doctor just needed to send over the prescription and they would call me. My doctor sent over the script, and no one called. I decided to call back the next day. The lady I spoke with didn't want to take the time to help or get me setup. She insisted there wasn't a prescription. I let her know my dr. sent over the medication on Friday, and I needed to pick it up. After asking her to look for it again, she miraculously found it. I had to keep asking if she would help me get setup with them, and she begrudgingly decided to take my information/insurance. She seemed annoyed to have to answer the few questions I had and kept trying to rush me off the phone. I understand that these places can be busy, but a little common courtesy goes a long way. I won't be bringing my business here.
-
June 2024 by Cristhian Villanueva
I like the way the employee Anna treated me she was so nice to me and I like the way she looks she was so amazing. I will invite her to have dinner if she is single lol
-
June 2024 by Daniel McKeithen
The dr. We saw today shouldn't even have her license much less deserve to work anywhere as a doctor. Her name is Shah, Bina. My son and I came in last week and was treated and diagnosed accurately by another doctor. For a bacterial infection. We were prescribed antibiotics to help us through the fevers and everything we endured the entire week. Now 1 week later my daughter has SAME EXACT symptoms and came back to clinic to be sure she is taken care of before getting to sick. And this lady Shah, Bina refused to write is any antibiotics to get well. Told us to take it profin and gargle salt water. Then charged my card for the visit.
So, now we have to take more time to go spend more money to have my daughter properly treated. What a freaking joke.
Do not waste your time or your money here.
-
April 2024 by Jenna Hunt
weird and creepy check out guy. was not helpful and didn’t seem to know how to scan the item or work the register. I would not recommend going in here alone.
-
March 2024 by Diana
Employees were shadowing me throughout the store. Even stood within inches of me while I was trying to shop for an item.
-
February 2024 by Nick Tague
This should not be this hard! I’ve used this pharmacy for almost a year and have NEVER had a good experience. All I want is for my meds to be there on time and even when they text me that they are ready. It shouldn’t be this hard to get something this simple right, and no one there cares!
-
February 2024 by The Middle Man & Associates LLC
CVS PHARMACY visit was delightful and pleasant. Got what I needed and the staff was very nice, I appreciate their hospitality.
-
January 2024 by Google user
My wife was feeling ?. Booked an appointment. The nurse hiding in her office and closed the door. Didn’t want even acknowledge. Why do people work in jobs they hate? Minute clinic is useless with this type of attitude
-
January 2024 by Kristina R.
Best customer service I've experienced at a CVS. Staff were all courteous and helpful.
-
January 2024 by Jamal Khoury
My wife was feeling ?. Booked an appointment. The nurse hiding in her office and closed the door. Didn’t want even acknowledge. Why do people work in jobs they hate? Minute clinic is useless with this type of attitude
-
November 2023 by Brandon A.
They won't let you know if they have the medicine until you arrive. No calling to find out since they redirect to a big call center. Arrived and they didn't have the medicine that I already ordered. Horrible.
-
September 2023 by Saori A
This is the worst experience in CVS.I got a schedule for depression treatment. But the doctor said she can’t handle depression treatment. Why can I take a reservation???How can she mean to the person who struggles with a depression???
-
September 2023 by Johana
The staff at the store and pharmacy are always welcoming! Thank you. This is my local CVS store and I always find what I need.
-
July 2023 by Karen B.
I sat in line for 10 minutes to get pick up a prescription. Got up to the window and they shut the curtains after helping the lady in front of me to "go on a lunch break". I went inside and the inside window was closed as well. Super frustrating! I would think they would post something that wouldn't let people sit there for 10 minutes and then close in their face. I'm moving every one of my prescriptions to Market Street. They are cheaper anyway! I'm done with CVS.
