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December 2024 by Nina Hoa
Absolutely fantastic staff and amazing environment. We loved getting the chance to speak to highly experienced people and with genuine intentions. The staff is always friendly and we’ve gone here several times. I cannot recommend another jewelry store more highly. Thank you specifically to Keith, Amanda, Heather, and Mark. They have made our several experiences more and more memorable. Thank you all so much! Nina and Conner look forward to coming every time. ❤️
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December 2024 by Ingrid Reinhardt
Our family has been buying jewelry from Heather for many years, and she is truly the best! She always goes above and beyond to help us find exactly what we need for any occasion. Whether it’s a simple gift for a birthday or Valentine’s Day or something as special as a promise or engagement ring! Her expertise and guidance are unmatched! She’s incredibly knowledgeable and the cherry on top, is that she is one of the sweetest people you’ll ever meet. We highly recommend visiting her at Diamonds Direct—you can trust that you’ll receive the absolute best care and service!
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December 2024 by Peggy Talib
Kamal El Busaidy was very helpful to me while I was browsing your selections.
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December 2024 by Ethan Reinhardt
I had an amazing experience at Diamonds Direct thanks to Heather! She was incredibly nice, attentive, and helpful throughout the entire process. Her expertise and friendly attitude made everything so easy and enjoyable. I highly recommend Diamonds Direct and Heather for exceptional service!
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December 2024 by Sandra Blackwell
Diamonds Direct is the only place to go if you want choices. Here you can see the various sizes, shapes and designs which makes a hard decision easier.
Heather is knowledgeable, professional and aims to match their jewelry with your vision, and budget. She is always pressure free and pleasant to work with.
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December 2024 by TODD YEAMAN
Heather Kim and The Diamonds Direct Team did such an amazing job helping us with our engagement and wedding rings. Heather was so professional, kind, and willing to go the extra mile to make the experience easy and memorable. We couldn’t be more happier and so grateful to Heather for all her efforts.
Go see Heather Kim at Diamonds Direct Dallas!
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December 2024 by Philip Kelley
Allison was amazing in recreating a ruined ring. I was able to upgrade the original diamond and the process was so smooth. Can’t wait to gift this ring this holiday!
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December 2024 by Terry Davis
Always nice, respectful, helpful and very professional. I really enjoy this place.
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December 2024 by Michael Sitton
They are attentive and fair in their dealings and. Mark and Terry are oustanding at what they do and demonstrate the highest level of customer care every time.
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December 2024 by Trent Pickrell
I’ve never had to shop anywhere else because they always have a good deal going on. Additionally Marcy is the most helpful for all of our needs her advice and expertise is invaluable
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December 2024 by Emily Pickrell
Marcy is the very best! She has been patient and helpful through getting two rings and a bracelet. I love my pieces, and I am so thankful for Marcy!
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December 2024 by J W
Heather was very helpful!
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December 2024 by Savannah Moore-Goatcher
Marcy is AMAZING. While we shopped the holiday event, she made our search for wedding bands EFFORTLESS! She is kind, patient and extremely knowledgeable on every product we discussed during our time at DD Frisco. Wouldn’t recommend anyone else! She’s that GIRL! Made my dreams come true!
Her customer service is unmatched. She steamed my engagement ring before we left and made me feel like an elite customer. So thankful for Marcy!
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December 2024 by Ayman Shehata (Mark)
Good place for who coming for engagement or special occasions
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December 2024 by Matthew Hendrix
The entire process and experience has been top-tier. Allison Parks is phenomenal - walked us thoroughly on all options and what would be best paired for our goal. Ask for Allison when you go scouting for your big day!!
