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March 2024 by Jeremy
Super friendly and service was spot
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March 2024 by Mika Pendergrass (Mika)
So me and my daughter finally stopped by Dickey's to enjoy there new Brisket Chili and Cheese fries. And omg! So good! Coupled with wonderful service from Melissa and Bijess and the ambiance was super welcoming. Also very nice decor/ vibe. We will definitely be back.
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March 2024 by Bijesh Yadav
Food of here is too good.Best barbecue restaurant.
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January 2024 by S Joseph
AJ is very customer focused and tries his best to maintain food quality. I have been here multiple times. Food industry is hard and people try to cut corners… this place always has been consistent for
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January 2024 by brandy heddins
Good customer service. Nice people and good
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January 2024 by Brittney Mahoney
First time trying Dickey’s and I was super disappointed. Got wings bc the price for brisket was way too expensive - even more than a lot of local smokehouses. Wings were definitely just frozen and fried - meat is pretty dry.
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December 2023 by Syd Marie
Very cozy place with friendly servers! Loved Bijesh and Cale. They were amazing!
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December 2023 by Karthik reddy
Good restaurant, always best to have good bbq?.
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December 2023 by Gan D
smells really good. Associates are really friendly.
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November 2023 by Larry Clayton
The manager, Melissa, is a pathological liar! Last month a to-go order of mine was missing items. When I called to inform the store of the mishap, the manager, Melissa, insisted she refund my full order despite my request to only have a partial refund for the missing items. I was actually pleasantly surprised as exemplary customer service seems to be declining in recent years. Melissa said I could expect a refund in a few business day, and that was that. Fast forward three weeks later, I noticed on my cc statement the refund was never made. I called Melissa and she apologized, saying they were unable to credit refunds back to original cards. She then said she would overnight a gift card and to expect it in a few business days. Fast forward another two weeks and still no card. I called, again, and Melissa said the owner should have already mailed the gift card but he/she may have forgotten as they were going on vacation. She then said she’d personally mail the card herself that day and took my contact info and address again. When I called three days later she said she did, in fact, mail it but the receipt with the tracking number was at home. Today marked two weeks since that last conversation, so I called again. This time Melissa answers the phone and acts like a different person, claiming Melissa is not there. I’ve called so many times that I immediately recognized her voice. I decided to leave work early and drive up there. Soon as I walk in I see Melissa! She clearly knew it was me as she immediately went into the register to gather the cash for my refund. I was absolutely dumbfounded. To go to such lengths of deceit for a refund amount I never requested in the first place is bizarre. For a manager to blatantly lie about being on duty while placing the blame on the shoulders of ownership, is poor management and - in my opinion - a fireable offense. This entire ordeal was completely unnecessary. I hope ownership somehow sees the message and discovers how Melissa is treating customers.
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November 2023 by Timothy Peele
Very friendly service very fast respectful. Cael and bijesh where very informative and helpful for helping me order my meal!!
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November 2023 by TeeMarsh
I live near a closer Dickey’s that I don’t have to drive down 380 to get to. I still choose this one. I feel that should say enough.
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November 2023 by Sadie Kinyon
literally ordered 40$ worth of food to go and the manager said out loud while we were still in the restaurant “ofcourse they didn’t tip”
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November 2023 by Shade
People were nice, service was slower than molasses.Out of their control-the traffic and construction around this location made getting into and out of their area highly frustrating.Went to this location as the one I usually frequent was temporarily closed, this was the next nearest location. No drive through.Only two employees working and the time between placing my order and getting it took 28 mins. The employees were very slow in completing their work. The one working on the sides stopped and checked out a person behind me in line before finishing my order. Yes we were waiting on fried items in my order, but he could have finished putting together my other sides/condiments and checked me out before allowing someone to jump in line.Food was okay, fried portions were soggy, not crisp. Menu i found at other locations were not in this one.Not a location I will revisit.
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September 2023 by Tatem Stoelting
It was so refreshing to have great service from the two young men working today. Especially Bijesh —caught his name before we left— he was a genuine, kind human being to everyone he interacted with.
