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February 2025 by Mia
Honestly if I could give zero I would. Never in my life have I ever experienced something like this. I went in knowing I wanted to look around with my husband. We were greeted and then the girl with short blond hair had came up to me and asked if we wanted anything specific. We had said no and she just hoverd over then awkwardly asked if we were having a good day then we said yes and she still stayed there. My husband picked up a boot and she immediately said do you need a size. At this point I'm annoyed because if your racist or think we are going to steal just say something. I responded no. I tell my husband let's go over to the other side. I found cute pink boots I did actually really want to buy and who was behind me. . . THAT SAME WOMEN!!!! all I'm saying is do better if you want to watch people based off their race then do it discretely. Do better!!!!
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February 2025 by Annushka HS
We were buying Doc Martens for each other as valentine's Day presents and were lucky enough to have Nick help us pick our boots. Nick was absolutely amazing, classy, made us feel right at home, NOT fake or pushy, and was very informative. This is the first time I've left a review on a person instead of a place or product, cause I wanted to say this store is very lucky to have an employee who makes shopping experience so pleasant for customers to want to come back! Thanks Nick! ❤️🥾
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January 2025 by Joe P
The store manager was so helpful to my wife by adding an insole to help with the fitting. She loved her initial purchase and purchased another set of Dr. Marten shoes. To the store manager, THANK YOU for being so helpful.
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January 2025 by Celeste Harvey
Nick was amazing, and helped us find comfortable shoes that will last for years! This is not the first pair of docs for our family members, and certainly won’t be the last from this location. Everyone in the store was courteous and helpful :)
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December 2024 by Victor
The employee was breathing down my neck the entire time that I was there trying to figure out which boots to buy as if I’m going to shop lift. She was snappy and rushing me. I put ONE boot on and no more than 15 seconds later she says “ok so what do you think?” At this point, I just wanted to buy the boots and leave but the boots she brought me were covered in glitter and looked worn. I politely requested to get a different pair and she seemed annoyed. She said “let me see if we have anything.” She goes to the back for no more than 10 seconds and comes back and drops a “this is all we got” and starts ringing me up without me saying if I wanted them or not and trying to upsell me on their boot cleaner. I asked if there’s no more and she goes “we are all out of stock and this is the last pair.” When I took the other boot out of the box then I saw that the boot covered in glitter was much more worn and discolored than the other one… they almost didn’t look the same. Thank you, but go mistreat and scam someone else.
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October 2024 by Jeffrey
Would not get the hint to shut up and let us look around
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September 2024 by Rob Thompson
I came in today and Nick helped me . He was super amazing and helpful!! Love my new Doc’s!!
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September 2024 by Chelsea Jones
Sy was very knowledgeable and lovely. He really elevated my shopping experience.
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September 2024 by Andrew DeBellevue
Nick is great
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September 2024 by Stephanie Carcamo Fuentes
As soon as I walked in I was greeted! Nick was super helpful, Kind, and very attentive. service was amazing will definitely be recommending this store.
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August 2024 by Joel Castile
Staff was friendly and knowledgeable. Great little shop.
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August 2024 by Rudy Aguirre
The manager and the cool goth employee converted me
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July 2024 by tristen
daniel's level of service was great. really, it just felt like speaking to a friend who makes you feel comfortable and at ease. most shoe stores pressure you and don't give you space to make decisions or really feel for the shoe you're considering, but this store allowed me to think, ask questions, and get information on a pair of doc martens i've been considering.
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June 2024 by Liz Montgomery
I had an amazing experience at this store. I kinda already knew that I wanted to buy going in but Madison was such a great help in showing me different styles and being super informative and nice. Everyone was so friendly and helpful. And I love my new shoes! Would definitely recommend coming here!
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March 2024 by Yong hyun Lee
Daniel helped my wife to buy first Dr. Marten shoes. I want to endorse his professionalism and great customer service. Thanks, daniel!
