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January 2024 by Jana Welch
Great Compounding pharmacy!! Very knowledgeable pharmacists with prompt communication. Great customer service!! I'm a provider in MS and have used Drug Crafters for 2 years now without any negative concerns!!
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December 2023 by Julie Harvey
Difficult to work with, say that they sent Dr. prescription but Dr. never received anything, many delays causing patient to be without prescription for weeks. Payment requests come separately, so you don't see all of them, as you know you have already paid days ago. I would go somewhere else if the Dr. had another option.
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December 2023 by Meredith Roe
I have been using this pharmacy for several months now and I have had nothing but amazing service here. Every time I call they are so kind and helpful.
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December 2023 by J Nil
The pharmacy techs here are so knowledgeable and fantastic. The communication is 10/10, and they’re so consistent and thorough.
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November 2023 by Nurse
Drug Crafters is excellent! We used them many years ago, then switched to a different pharmacy that was closer to us. Recently, that pharmacy has had a real issue with quality, timeframe, and pricing. So, we switched back to Drug Crafters, and we're happier than before! Customer service is excellent (shoutout to Isabel E.- she's compassionate, helpful, and very responsive), prices are more than fair, and most importantly, quality and TIMEFRAME for delivery are excellent. Drug Crafters meets or exceeds delivery estimates every single time! We won't go anywhere else again.
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October 2023 by Sahily Escalar
Drug Crafters deserves more than 5 stars. The quality of the drugs make a huge difference for patients and the minimal side effects as compared to other compounded drugs. They definitely have the best mix for Semaglutide. I have ordered compounded medications from several pharmacies from several states and Drug Crafters takes the lead for service, turn around times and professionalism. The pharmacy staff is super reasonable with my rushed orders. The team works to complete my orders and ship them to Florida in a timely manner. There have been times that I have called when I am running low on medications and Drug Crafters always delivers. Love this pharmacy and will continue to order as long as I can.
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July 2023 by Rachel Brown
I have been using drug crafters for over a year now and have always had exceptional service. My most recent order is what prompted me to write this review. Alicia was able to get my order processed and shipped to me quicker than normal so my patients had no lapse in treatment. Alicia definitely saved the day for me yesterday and had all of my orders overnighted directly to the office. THANK YOU ALICIA!!!-Integrative Wellness
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May 2023 by C Miller
Wow I can't believe the bad reviews lately. Thing must be not going good in the pharmacy. I have ordered twice from here and it seems to be okay. I get my meds on time and it doesn't take that long. My issue is I wonder if I am getting the real medicine since it doesn't seem to be working. I was told my med with B6 would be a light pink color and mine is clear. I asked them about it but never got a response but the customer service is good I haven't had an issue
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May 2023 by Margie Holden
One star, they don’t fill the prescription on time. Terrible customer service, they must hear this all the time so the don’t care. The voice message says they care and fill in one week. Two weeks no prescription. I told them they need to change their recording.
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April 2023 by Tanea Kieffer
By far the worst compound pharmacy I have ever used! Takes a couple weeks to even process the script. Finally get my medicine. This time they charged my card twice. I call. She says she will reimburse but still has not and that was last week. Then medicine shows up at my door again. So they filled my script twice. Charged me two times of course and then I get a notification today that I have a script waiting for me to pick up. Getting them on the phone is a complete pain. Will NEVER use this compound pharmacy again. Concerns me if my compound meds are even correct.
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April 2023 by Nicole Nicole
Their medicines work. Their representatives are rude sometimes. Specifically today, representative Joy was rude. Prescription was sent 3/18/23. Today is April 1, 2023. I inquired about my prescriptions being filled and was told that I'm at the 8th business day and they have until the 10th business day. When I went to respond, she quickly cut me off and continued to repeat that they have 10 business days. I just asked to be transferred to the pharmacist who was helpful. The way I see it is, you can't be: 1) Expensive 2) Rude 3) Backed up/late with filling prescriptions! and 4) occasionally get the prescriptions wrong. Pick a struggle so that your customers aren't constantly getting the worst end of the stick. ??♀️
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March 2023 by R. W.
I come here monthly. Very helpful and sympathetic pharmacists and techs! I get a specific alternative medicine here and various supplements I otherwise have to order online. So thankful for Drug Crafters!
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March 2023 by Michelle Kuehner
My doctor's visit was on Jan 26, 2023. Today is Feb 21, and still have not received my prescription. First they reported they did not receive the prescription from my doctor. It took three calls for my doctor's office to get the medication in their system. For two weeks now I have called everyday to get a status update, which you can not do by using their automated system because it simple disconnects. When talking with a tech, I have been told that my compound has been processed, and is waiting to be shipped, which will happen "later today". Every day, the same line, but no medication. They say it can take up to a week to process compounds, but we are well over that. I was assured yesterday it would "for sure" go out, but the charge has not been processed, on my card, nor have I received a text confirming shipping. The customer service is horrendous- Never have I dealt with a pharmacy that is so inept.UPDATE: My medication arrived soon after posting this. While I am still not happy with the speed or customer service I received, the package was very carefully packed and arrived undamaged.
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February 2023 by Laura Schuck
This pharmacy is terrible! Look for another compounded place. They take forever to refill your prescriptions. Simply don’t care. The app never works! What a disaster! Save your valuable time and go somewhere else.They don’t care that you need your medicine! They will take their sweet time while you suffer!
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January 2023 by Karyn Dismore
This pharmacy is not what it once was. Used to be super efficient and proactive. It now takes days to receive prescriptions and if it has to get doctor authorization don’t expect them to be proactive in getting it done. You have to consistently follow up. I’ll be going elsewhere.
