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March 2024 by Christine Kim
I dropped off here early this morning to get my cat grooming but cat left it for over 3 hours and I called there but they said pick him up without doing anything. The staff said he couldn't care. So Why do customers leave their pets here and pay? These are people who only know money who can't take care of pets. And it's so unkind. I don't recommend this place.
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March 2024 by Sandy Davis
This was my first time to use pet wise but I was very happy with Andreas (sp?). He did a great job on my little Maltese and she was not traumatized like she has been with previous groomers. Very nice and clean facility. Would highly recommend.
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February 2024 by brandon dartez
Love this place they happily accept walk-ins for nail trimmings something i have desperately been trying to find! They did a great job with my dog and he was happy to find a plethora or tasty treats here as well. Repeat Review: this place is always super clean, Andres is awesome with my dog and they do a top notch job, could not more highly recommend!!
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February 2024 by renee kessel
Great service. I used the self wash for my chow. Very reasonably priced at $20 plus tax. It’s not timed use like many of the saps washes I typically use while traveling. There were lots of towels as well as a blow dryer to use. I’m not a fan of having Romeo get up inside the elevated tub even though it’s standard. I did eventually have to lift him into the tub because bribing him with treats wasn’t working. The leash they had to keep him in place was perfect for the job. They clean up for you after use. We’ll be back .
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February 2024 by Anne Barnard
Great experience at Earthwise. The express grooming only took an hour and a half. Dolly looks amazing.
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February 2024 by R AngWat
We got our dog groomed here for the first time. Sid was amazing. She was very good with our anxious dog. Fast and great service. We'll definitely be going back.
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February 2024 by Susan Tomaino
The staff is amazing from the minute I walked in the door. It was our first time and Syd was very thorough in understanding what I wanted. My dog looked beautiful when I picked her up and I am so pleased. The first timer is a now a loyal customer.
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February 2024 by Juliana Cardenas
DO NOT TAKE YOUR PET HERE!! Our dogs have been groomed by multiple different places. They have had the full treatment including teeth cleaning, nail trims and hair cuts at multiple different places. Our dogs have never had any issues. The exact opposite actually, all groomers have had nothing but kind things to say about my dogs. We tried this place and the groomer claims our dog bit them and they could only do the hair cuts. Our dog has never bitten anyone, it makes me question what these people did to my dog to make him feel scared. I'm actually very concerned of their treatment of my dog.If my dog had done anything like this before of course I would understand that my dog should just be groomed by us, but the fact that this is the first place in the 5 years we've had him is very worrisome.Safe to say we will never bring our dogs back and recommend no one bring their animals here!On top of this! Angie left us a voicemail that if we did not take our review down she would file a dog bite report! I do not like threats and think it’s disgusting a business owner would say something like that! She specifically stated “if the review is not down by 1 pm tomorrow we will file the report”There’s something called freedom of speech! The purpose of reviews is to talk about an experience. I stated nothing but my experience and you want me to remove it? I also think it’s disgusting that you would use filing reports as a way to gain something you want done. Especially because our dog is the sweetest dog you can ever meet!I uploaded a picture of him being very “vicious”To the owners reply:Ma’am check your facts before replying. We lived in california and moved to texas obviously that’s going to be a change of groomers no matter what. When your employees called you first said it was the “little one” hank that bit your employee. When my dad went and picked up the dogs you then said it was homer. He asked if skin broke, your employees said no. Then you tell animal control they did break skin and all of a sudden had a picture. You continuously show how incompetent you are as a business owner and groomer. I think you should spend more time learning how to deal and groom dogs before spending so much time commenting back to your negative review SHARING their experiences. That still doesn’t explain why you would basically blackmail us into removing this TRUE review and giving us a timed deadline. I dont trust anything you would show or even say at this point.
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February 2024 by Olivia
Great and Friendly workers
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February 2024 by Alana Hamilton
Stopped by for a quick trim of my golden doodles eyebrows and paws. The whole team was so hospitable and kind. They worked super fast and i wasn’t waiting long. Tori did a great job and my little pupper can see again. Thanks!
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February 2024 by Riki Barbo
I was provided all the help I needed to outfit my puppy with the perfect harness and food. I highly recommend the store, lots of healthy choices and super nice people.
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February 2024 by Betty Brown
Benson and Sadie seemed to love their Spa Day at Earthwise Grooming Salon! Tails were wagging! Their grooming made them look like stars and they smelled so good too. Their coats were so soft and beautiful. Thank you, Cindy you're the greatest groomer they have had in a long while and I appreciate you asking questions about the style as well as other necessary treatments for each. Outstanding service from everyone there. Next visit they can pick out a toy from the vast array of toys and treats! Just love this wonderful place. Thanks to everyone who took the time to make my little babies look and feel their best!!
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February 2024 by Anthony Araujo
First time using their grooming service and pleased with the results. I will use the service going forward.
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February 2024 by SRP
First time using Andres to groom my dog. I spoke in detail about what I wanted and absolutely nothing was done that I asked for. Cut was uneven on face, literally stripped my dog and butchered her tail. Will not return.
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January 2024 by Juliana C.
DO NOT TAKE YOUR PET HERE!! Our dogs have been groomed by multiple different places. They have had the full treatment including teeth cleaning, nail trims and hair cuts at multiple different places. Our dogs have never had any issues. The exact opposite actually, all groomers have had nothing but kind things to say about my dogs. We tried this place and the groomer claims our dog bit them and they could only do the hair cuts. Our dog has never bitten anyone, it makes me question what these people did to my dog to make him feel scared. I'm actually very concerned of their treatment of my dog. If my dog had done anything like this before of course I would understand that my dog should just be groomed by us, but the fact that this is the first place in the 5 years we've had him is very worrisome. Safe to say we will never bring our dogs back and recommend no one bring their animals here! On top of this! Angie left us a voicemail that if we did not take our review down she would file a dog bite report! I do not like threats and think it's disgusting a business owner would say something like that! She specifically stated "if the review is not down by 1 pm tomorrow we will file the report" There's something called freedom of speech! The purpose of reviews is to talk about an experience. I stated nothing but my experience and you want me to remove it? I also think it's disgusting that you would use filing reports as a way to gain something you want done. Especially because our dog is the sweetest dog you can ever meet! I uploaded a picture of him being very "vicious" To the owners reply: Ma'am check your facts before replying. We lived in california and moved to texas obviously that's going to be a change of groomers no matter what. When your employees called you first said it was the "little one" hank that bit your employee. When my dad went and picked up the dogs you then said it was homer. He asked if skin broke, your employees said no. Then you tell animal control they did break skin and all of a sudden had a picture. You continuously show how incompetent you are as a business owner and groomer. I think you should spend more time learning how to deal and groom dogs before spending so much time commenting back to your negative review SHARING their experiences. That still doesn't explain why you would basically blackmail us into removing this TRUE review and giving us a timed deadline. I dont trust anything you would show or even say at this point.
