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July 2024 by Julia “Jewels” Jacob
Long long long lines like Walmart. Highly unorganized
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July 2024 by JB family
Horrible experience.Booked for an SUV they call in the morning and confirm.When we go to pock the car they gave us pickup truck or sedan.If they did not car why show the inventory.No customer empathy. Wouls hight not recommend this place.Poor customer service.
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July 2024 by Omar Barber
It was an amazing experience super respectful people super helpful. I rent the van from Dallas Texas drive all the way to Florida two days later on Florida something went wrong with the van key. I stopped by the nearest location on Florida. They swab me to another van, even newer even better. And less than five minutes, they fix everything for me and my family definitely recommended for everyone brand new cars Super Affordable prices, thank you Enterprise. Thank you for all the teams in Dallas, Texas, and Florida Panama City Beach. Thank you.
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July 2024 by hari vijaya
I recommend a full-rating to enterprise car rentals! The staff members were simply amazing in terms of accommodating your requests! I took Jeep Gladiator first and when I was not comfortable with it, I was given an alternate car without any questions!! Thank you Enterprise for providing a valued car rental service!!
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June 2024 by Kimberly Wood
Enterprise Rent a car is always dependable and on time with my car rental needs! The associates are always friendly and knowledgeable. I am a happy customer.
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June 2024 by Max Ty
Everything was great, cool 2024 new car. The only problem is the credit card with name on it required and I had just credit cards with no name on it (in my country they have no names on card), so i couldn't rent a car again when I needed it
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June 2024 by Atanu Mondal
Helpful staffs.
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May 2024 by Ryan
Was given a car with bald tires (which I agreed to take, but questioned why they don't check tire tread on a regular basis for safety reasons...)
Additionally, as I drove off the lot, the car had a low tire pressure light that was already on... Again, not sure how this wasn't caught. Seems like a QA issue in their process.
Went to put air in tire and saw that a screw was the culprit. Their failure to inspect the vehicle passed the issue onto me.
Despite these issues, still giving 4 stars for customer service, but they need to get their act together on managing the condition of the vehicles
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May 2024 by Doug
Very friendly and helpful.
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May 2024 by Scott Yonce
Don't try calling this location. They DON'T answer the phone. I tried for 2 days to get through and finally had to get the corporate office involved. They are either understaffed or don't care. This was not a one time situation as I had a couple of rentals and needs to call. I finally gave up and drop over 45 minutes to ask them in person.
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May 2024 by Lacisha Brown
everyone was really nice and helpful.
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April 2024 by WRD Media
Was charged $116 for tolls for 1 week...
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April 2024 by Dany “Dee”
You all need to do better.SMH!
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April 2024 by Prasad Reddy
I was on call for 20 mins and no one picks up
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April 2024 by Cynthia Carson
I had a great experience beginning to end. The team was so helpful and communicative.
