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March 2024 by Christian Parrish
This store is one of the best examples of customer service I have ever experienced. I was greeted as soon as I walked in, was helped quickly, and all of the employees were knowledgeable and able to help me with my printing request. Paul and William were both pleasant and engaged in conversation while my print was finishing. I would recommend this FedEx to anyone looking for printing or shipping.
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February 2024 by Tim Cogan
This is a great FedEx center. James was very helpful!
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December 2023 by Michael K
Went today to FedEx to make 9 copies to my surprise the cost was $13.96 I had one color copy never been charge that much they should tell the guest upfront the cost and then the guest to proceed or not that is ridiculous and very disappointing it would have cost me 1.20 at UPS store that how you lose business and customersMichael
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October 2023 by Lidia Nunez
I absolutely love the service that I received at this FedEx. Ryan does an exceptional job answering my questions and explaining my print options. He is also very friendly and highly knowledgeable. He recently assisted me with printing a new product for my business where I needed a lot of support. I feel like every team member in this store is amazing. I walk in and get greeted immediately. I highly recommend this FedEx and tell my friends about it whenever the opportunity presents itself. The Supervisor, Anny is also very friendly and works really hard to ensure that I am satisfied.
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October 2023 by Marie Pickens
Customer Service here is incredible! I've had several jobs sent over to them now and they have been great every time. I had just sent another order thru today and their team member called to double check if my prints are exactly how I want it and good thing they did because they did need to be revised on my end. Great job Main St Fedex Team! Thanks for your attention to detail and caring for your customers needs!
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October 2023 by Rukmi Chatterjee
The staff is so helpful. I even left my board there and didn’t throw away. That show how they remember their customers and take their job seriously. Thank you for your help.David you were fantastic. Thank you
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August 2023 by Sal G
Great service, Robert at FedEx was able to make a few tweaks to my layout and made it perfect! Couldn’t have done it without his expertise. Highly recommend!
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June 2023 by Katelyn Turley
I got my passport photo taken here. You just walk in and say you need to get your passport photo taken. No need to make an appointment. They will take your photo against a plain white backdrop, cut out the photo exactly to the right size for the passport application, and give you a little envelope for the photos. It was so fast and easy! Dallas helped me and he was friendly and professional.Other than getting the passport photos taken, I get things printed here often and am always impressed by the customer service.
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June 2023 by D S
Do not use this location. Ryan you need to find another occupation. Horrible customer service skills, rude and disrespectful.
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June 2023 by Capriottis Frisco
Deb helped tape and fix my package. Thank you for the amazing customer service!
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June 2023 by Sam Desi
This FedEx location is awfull. I sent 2 shipments from here both are delayed start here. Don’t go to this location.
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June 2023 by Joe Rippa
This branch embodies customer service. Another fedex pick up location had its gates closed with no reason why for 2 days in a row and I had to drive hr each way to be disappointed. I went to this branch and they got to the bottom of it for me. And had them open the gate to pick up my package. James and the rest of the team did a great job. Sorry I forgot the managers name but she was great as well
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May 2023 by Nina M.
David was so so helpful and friendly and helped us get our bikes shipped out. I've been to this location multiple times and every time the staff is super helpful, professional and knowledgeable. I would highly recommend this FedEx. And again, thank you David!!!
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March 2023 by Lauren S.
Everyone in this store is super helpful, and I mean EVERYONE. Not only helpful, but nice and friendly too. It's like chick-fil-a without the chicken. I've been to this location at different times; even just before closing, I was given the help I needed(with a not fake smile) along with explanations of how things worked. The prices were way better than anywhere else I've gone to get pictures blown up or put on canvas, even online.
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February 2023 by Stacey Reynolds
I am very impressed with the customer service I experience from James this morning. He understood the sense of urgency on a print job before my presentation and he took it on when he didn’t have to. I’m going to make my presentation stress-free and with time to spare thanks to him. and We need more people that care about others like James did this morning!
