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September 2025 by Evelyn Torres
I just have to say I was in a rush a today, I was at work and went on break I only had 30 min. The sweet lady inside was helping me trying to get my money back I explained that my lights had been cut off and it was like that for 4 days( she so kindly asked me I needed help, said that she would help me said no one should go through that ) she was so sweet and very Efficient, she explained everything very thoroughly to me and is helping me get my money back, I just hate that I forgot her name( a young lady with black hair )
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June 2025 by Dan Lanter
Terrible customer service. On hold with dispute resolution dept for 1.5 hour and just got transferred and put on hold again. I have been with this bank for over 10 years but as soon as my dispute case is resolved I will be leaving them immediately.
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October 2024 by Omar Towing
Rubina was so helpful and kind lady
I highly recommend this bank to everyone
They do great customer service
And they will not give u hard time
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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March 2024 by Jazmin Ramos
Bad customer service
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August 2023 by Hebrew Child
5 star ?
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February 2023 by Eugene Wise
I love it because it's close to me.
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November 2022 by Kristal L.
I went to close my account but yet a few days later I'm charged for not meeting the requirements ... ?
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October 2022 by Kat L.
I went to close my account but yet a few days later I'm charged for not meeting the requirements ... ?
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October 2022 by TxCountryGirl
Can't stand these people anymore. Used to be good, but they look for EVERY CHANCE to overdraft and charge you!!! And then charge you AGAIN for being overdrafted. Then held my large deposit for 14 days. Just horrible customer service.
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August 2022 by JOSEPH A. RIVAS
Yes I checked my email address
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July 2022 by Jose torres
They close 30 minutes before 6. They should change their hours on their website because its not the first time thats happened or close when they are supposed to.
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January 2022 by TxCountryGirl (TxCountryGirl)
Can't stand these people anymore. Used to be good, but they look for EVERY CHANCE to overdraft and charge you!!! And then charge you AGAIN for being overdrafted. Then held my large deposit for 14 days. Just horrible customer service.
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October 2021 by Beastlysaturn27
They close 30 minutes before 6. They should change their hours on their website because its not the first time thats happened or close when they are supposed to.
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August 2021 by R. DeLana C.
Easy to make a deposit for an account holder, even though I'm not one...NO HASSLE, etc.
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February 2020 by Vanita Davis
This is the worst bank I have EVR did business with! I wouldn't recommend this bank to ANYONE!