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March 2024 by ShaylaC
We have dined here several times. It seems like it may be under new management? The service was better (gave an extra star for that) and the food tastes good. But the extra fun you typically get from this restaurant was missing. The warm drinks were served in small green mugs rather than the large white ones previously used. It was fine but a little different vibe than on previous visits. It was a little plain whereas in the past it was intentionally cute.
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March 2024 by
We had a lovely ‘tea time' with our 4 year old girls. 4 moms and 5 girls. The service was wonderful. She was so patient and had such a fun spirit. The decor was just as much a treat as the tea and sandwiches. We went right at opening, which turned out to be perfect! Because let's be honest - there is no way to keep 5 little girls/toddlers still for very long. The girls also got little white gloves and pearls. We made sweet memories
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March 2024 by MeganU
My daughter who is 6 and I went to dine at Heirloom and we waited over 20 minutes for someone to come to our table. We did not get any water or an acknowledgement. I had to walk up to the cafe area and explain this and then within 4 minutes someone came over to take our order.
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February 2024 by
Very cute space. Tea service was just okay. They give you tea bags and a kettle of hot water. It's not very personalized or intimate like most. The waitress didn't ask if we had any food allergies or preferences. She actually didn't even tell us what was on the tea (food) menu. One of us got a dirty plate that had to be sent back.
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February 2024 by KallolB
Food options are very limited ... coffee and teas are great Very little bread was provided .. Ambience and views are great Food quality is above average A great place to grab small bites and hang out with friends ans family
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February 2024 by
I would rate 5/10!!!! Overall very aesthetic ambience and polite hostesses but they charged me a $20 gratuity even though my party was less than 6 people. They didn't follow their own website rules which seemed a little sketch. A little disappointed on that note but food is great and value for the pricing.
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February 2024 by JenD
The food was fine, but our server was great. She was on top of every need so 5 stars for her. I can't get behind a charcuterie board with grocery store pepper jack and cheddar cubes. We paid less for 10/10 charcuterie boards with amazing ingredients at other places.
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January 2024 by Maria
I ordered the tea service for one person. All well prepared and tasty. Nice presentation but amount of food does not reflect the price. Expensive to my opinion. One devil egg cut in half, 2 regular box bread sandwiches, two macaroons Costco style and two super market style mini muffins. Presentation and amount can improve. Lavanda Coffee Late was superb and I had to order an extra chicken sandwich which was delicious but total amount paid was excessive. I would recommend the place because food tasted really good but definitely I would t recommend the tea service.
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January 2024 by
We did the tea service. Very disappointed in the food options. Macaroons looked to be ones bought in bulk from Costco, muffins looked to be store bought from Walmart. Just a rip off for $35 per person. Never offered cold tea - only given warm options.
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January 2024 by BeronicaB
I went in for afternoon tea with my daughter. Tea service was basic. Cost was not justified. Staff was friendly. Will probably not be back as this was our second time trying to see if tea service had improved.
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December 2023 by
Delicious food, excellent service and wonderful atmosphere. Loved the kids tea option where we were able to get the gloves and pearls for my 5 year old granddaughter who was with us. Great kids menu selection and wonderful deviled egg appetizer that we all enjoyed!!
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December 2023 by MelindaL
We had a great time for afternoon tea. We picked Heirloom Haul because they had other menu items for the one person in our party who didn't want tea. The only disappointing part was the VERY loud table right next to us so it was hard for our party to hear each other. The event space room doesn't have good sound protection Definitely plan to go back!
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December 2023 by WendyJ
Food was excellent! Service was a little slow, took about 20 min to get our water after sitting down. It seemed to be pretty loud in there and it wasn't that busy, but noise level was tolerable. I'll definitely be back!
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December 2023 by
The staff at this little eatery was very attentive and personable. However, the food (high tea) was very disappointing. The sandwiches were very bland and a little dried out. The desserts were still frozen when they brought them to the table. We couldn't even cut them. I was expecting macarons, but there was nothing even resembling a macaron. The tea was brought out in tarnished silver tea pots. Would have been a nice touch if they'd looked better. The boutique is adorable- we loved it. But will not go back here for food. Wasted $$.
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November 2023 by jessicap
This was the worst time we have ever been to Heirloom Haul. I was completely disappointed and we will not be back. The service was horrible, the food was not great, my coffee cup had lipstick on it and wasn't washed properly. My latte was cold and I had to ask for them to put it in the microwave. We will not be back. The lunch prices are too high for what you get.
