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December 2025 by Juan Carlos Penagos
I visited Frisco location to open a business account and I had an amazing experience with Julia Alviso, she was very knowledgeable and helpful.
Thank you.
Best regards,
Juan Carlos Penagos
New Customer.
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March 2025 by Chris Cacal
HUGE KUDOS and 5+ STARS all the way goes to Maggie Salm, James Jackson, and Cassie Hernandez!!! Immensely appreciative of their hardwork and tremendous professionalism! Thrilled to be part of the Frost Bank Family and look forward to many more years of banking with them. In addition, I will definitely be referring my network of colleagues, associates, and family/friends to them.
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February 2025 by Daniel Waite
Wanda is the best. Her and Justin are great and I really appreciate it!
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February 2025 by Ryan McLaughlin
We love using Frost Bank for all of our banking needs. Rick is a professional and always has been there for us every time we need anything. It’s always nice when you have someone reliable you can count on for your banking needs. Having that personal connection with a banker can make all the difference, especially when it comes to important decisions. Having a trustworthy guy like Rick means everything!!
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January 2025 by Gabbie Bautista
What a thrilling experience! The process was quick and seamless, and the staff were absolutely phenomenal! While I was waiting for verification and to sign some documents, their customer service truly shined. They went above and beyond to make me feel comfortable and at ease! I can’t remember the names of the incredible ladies, but one had awesome tattoos and the other sported stunning long blonde hair—both were simply amazing! A huge thank you for all your help! I’m beyond glad to be banking with Frost!
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November 2024 by John Neumann
Friendly people, terrible ATM access. No convenient walk up and expensive. When trying at access cash, I was initially denied because I was not within acceptable limits. The ATM did not inform me of the limits. I do know that i was well below my daily limit. $3.00 fee on a $60 dollar withdrawal is not acceptable. I would give this bank a hard pass.
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February 2024 by Jene Moore
Madison is a great employer and overall person, she really cared and was patient and kind. Great energy, absolutely loved working with her.
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November 2023 by Liz Adams
This location is amazing! Every visit is 5 star. Friendly and helpful staff. So pleasant to work with. Closed our accounts with Chase and Wells Fargo and brought our funds to Frost! No complaints here. What a blessing!
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November 2023 by TLP
I really appreciate Frost. They treat humans like humans and are so pleasant to work with. And this location is so classy. I love the reading room! I think it's symbolic of how Frost really tries to think of what people would like/want and how to elevate the experience and turn banking into something that's pleasant, not mundane.
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September 2023 by Diego Micheo
This bank is absolutely amazing! This particular branch has the best customer service I have ever seen out of any bank across the world. From the moment I walked through the door I was greeted with warm smiles and friendly hellos. The atmosphere is very sophisticated and inviting. I’ve had the delightful pleasure of working with four different tellers(Ethan, Kacey, Madison, Makenna) and each one was the kindest person I had ever met. They were so personable and promptly assisted me. They made me feel like I was right at home. 10/10 would highly recommend it! They are the reason I keep coming back!
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May 2023 by Rae Williams
Professional and exceeded outstanding customer service
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February 2023 by The Great Cornholio
Garrett is amazing, he provided excellent service and was very personable. Love this bank!
