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July 2024 by leah hobbs
Just came to buy a ps4 and Bree was so rude and unprofessional. She tried to add the GameStop pro membership to my purchase. She said it was free since I had a large purchase and tried to rush me through the checkout process so I wouldn’t read it the screen. I noticed on the screen it was charging me $25 for the membership and she was trying to argue with me saying the membership gave me a discount on the ps4. I checked the website and the ps4 was already on sale, I said that and she still tried to argue with me and say that it was on sale from the membership which wasn’t true. I’ve never had this bad customer service before. I get it y’all have to try to get people to sign up, but if someone says no, or catches you in a lie then just accept it and don’t try to argue.
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June 2024 by Clayton Hopgood
I went in to buy a used gaming console. The girl working there was talking loudly about her dating life to her coworkers and We found that disrespectful. When we did ask for the used console the girl started talking condescending to us and trying to upsell us to the new console. Keep in mind we only wanted this to casually play our old games. When we said we werent that interested she didnt let up and kept going on about how we will be more frustrated and not be able to play the new games. I once again told her thought I didnt want a new console. After she kept insisting I said thank you and left and bought the console at another place. Maybe the gamestop employee should just give the customer what they ask for instead of berating and humiliating them for not being the most savvy person when it comes to games. Wont be back
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June 2024 by Brian Sansone
Dope store dope people I had a great sense of nostalgia when I was buying a ps5 Helldivers 2 and spiderman 2. Definitely an experience to remember. Back to saving democracy
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March 2024 by Andy Ball
Bree is rude. Went in quick at 7:55 for 1 pack of Pokémon cards just so she could yell at us that they were about to close so hurry up! There was no one there and no one coming but still she watched us like a Hawk and let us know we were being a nuisance for shopping there. Horrible customer service.
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January 2024 by Tony Primerano
Edit: went in when they opened and the manager was very helpful to remedying the situation.Original:We purchased call pf duty and when we got home, we found out they had never actually gave us the game. Tried to call them multiple times (right after they had closed since they close at 5), and couldnt get a hold of anyone.
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January 2024 by arianah joseph
Nice people grate service
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November 2023 by Karun Parashar
The guy behind the counter on october26 around 9pmHe made me wait 20 minutes and did not even attend to me when all i needed was to order the spider man2 edition ps5This guy was just talking rubbish to the guy in front of me and not even asking if i need some help
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November 2023 by Benjamin Frank
Team there is great(besides appealing knowledge of Spiderman comics) but there is a good selection of videogames
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November 2023 by April Hawkins
If I could give 20 stars to JESS, I would! Gamestop has a rare gem there and I hope they know it. JESS is amazing and went to infinity and beyond for me. I've had the worst time dealing with GameStop support online and I felt so defeated and ready to give up hope. Jess was my life line and accomplished in less than 24 hours what I couldn't in 2 weeks. It wasn't even Jess' job, had nothing to do with a store purchase and you know what? It didn't matter. I honestly don't know if anyone has ever helped me more than Jess, so I guess this isn't necessarily a gamestop location review as much as it is a review for the AMAZING manager they have there. Y'all better hold on to that one... unless Jess wants to leave, then y'all better up your game ? THANK YOU JESS!!! FROM THE BOTTOM OF MY HEART!!! YOU THE MVP, the GOAT, and whatever else symbolizes THE BEST!!!
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November 2023 by Theresa Deupree
Great place for FNAF plushies for my grandson. I love their $5 marked down shirts for my husband.
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July 2023 by Sehrish S
Gamestop: have a WARNING sign at the door of who or what pronoun is working at ur stores!! Not everyone in the world holds same values as ur employees. Let's keep it real!! . Most importantly, watch out parents, there's a 6'5" he-she wearing a mini skirt thinking it's ok for HIM to scold 4 & 6 year old kids. If he was to bend over, which am sure he does when parents aren't around, kids of all ages that shop there would be scarred for life. Also, no selection at the store, horrible customer service, bunch of odd bods working there. First & LAST time here.
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July 2023 by K L
Always opens late…. Like even an hour late.
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July 2023 by Steven Stanley
Good luck with them answering your phone calls.
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July 2023 by Raghubansh Pandey
Place I go to relax and see what I want to stuff always .. games ..
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July 2023 by Marty Burke
Small selection
