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September 2025 by Michelle
This business knows how to deliver customer service! I had an emergency situation happen and left an after hours message.To my surprise I got a call back but I missed the call. The owner left a detailed message with a perfect solution which he explained and had already taken care of without additional cost.
I mean the level of service is above and beyond is on another level. I can't thank them enough. I would definitely recommend!
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August 2025 by R, J, J\u0026J Stuart
We needed a place to send and receive things while we're in temporary housing and this place was perfect. The couple who run this family business were helpful and so nice. Such a change from the West Coast. Highly recommended.
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May 2025 by Jay E
Set a reservation for u-Haul truck rental drove an hour and a half we walk in and they say oh well guess what your truck is not here and there’s nothing we can do for you. You have to call the office and reset another reservation for a different truck, I called the main office. They stated they are the ones that are responsible for making sure the truck is there and to do the due diligence to find another truck for us. Long story short as soon as we walked in this office the incense reeked to high Heaven like you walked in the Massage parlor. Yeah, one more thing that a sign says we prefer cash that should tell you something. So we demanded they find another truck for us and they won’t do it and I said I’m not calling the main office you should he says I’m not the one that needs a truck.
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January 2025 by Barb M
My go-to spot! Owners are great, super friendly!
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December 2024 by NAGI REDDY VAKA
Very slow service.
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November 2024 by Alexander Hubenak
Do not rent a U-Haul from this location. They will not have the vehicle available and will cancel your reservation the day of. 0/5 STARS avoid this place.
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November 2024 by Cheri Wins
They are the kindest people ever. Superior customer service. I really am glad we have them to help receive mail. A forever customer. ❤️ Sincerly Jay and Cheri
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October 2024 by Brian Zollinger
The owner and staff are helpful.
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August 2024 by Drina & Paris
We recently rented a UHAUL at Goin Postal in Frisco, and the experience was nothing short of excellent. From the moment we walked in, the employees were incredibly nice and kind, making us feel welcome and valued.
The staff was very informative, providing clear instructions and helpful tips to ensure our rental process went smoothly. Their knowledge and willingness to assist made the entire experience stress-free and enjoyable.
The facility itself was clean and well-organized, which further added to the positive experience. It’s clear that the team at Goin Postal takes pride in maintaining a tidy and professional environment.
One of the standout aspects for us was the LGBT-friendly. It's a huge plus to know that Goin Postal is inclusive and welcoming to everyone, which is something we deeply appreciate.
Overall, we couldn't be happier with the service we received and highly recommend Goin Postal in Frisco for anyone in need of UHAUL rentals or other services they offer.
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April 2024 by J C
I recently used this place to get important documents to the UK with tracking in a short amount of time. They were very efficient in presenting quotes for all the services and timeframes available through them so I could make my choice. The documents did arrive perfectly on time and I had up-to-date tracking the whole time. I appreciate that they offer friendly and personable service aswell as having options.
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April 2024 by Renee J.B.
They are THE BEST!! Cannot recommend this store enough - they are always kind, efficient, and willing to help! :)
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February 2024 by Ryan Glenn
Loved coming here! I try and support local businesses like this one with my company needs, and this one is great. Owner was super friendly, had lots of regulars he clearly has relationships with coming in and out while I was in there. Good prices and hardworking small business ethics are the heartbeat of the community. Support this company for mailing needs, and he also rents Uhauls! Shipping, packaging, private mailbox, all good.
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January 2024 by C.W.S
I’ve been doing business here since they were located around the corner. The owners are like family. They pretty much have any service you need and it’s easy in and out unlike the major postal stores! You can ship via all the major carriers, buy supplies and most importantly support a locally owned small business. I’ve moved away 15-20 miles before and I still drove over to support. You should too! You won’t regret it! The reason is when I have them pack and ship, the customer always send message they appreciate how well it’s packed! If you’re a business this is very important! They have U-Haul too!!!
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January 2024 by Deborah
Jennifer and husband Viran run this business like a well oiled machine.They are trustworthy, dependable, always friendly, and sincere.It is a pleasure to know that my mail, packages, etc. are safe & secure. That’s why I’m here.Best,Deborah
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November 2023 by James N
Fantastic service all around
