Goodwill Store & Donation Center accepts a variety of items in good condition, including clothing, shoes, bicycles, toys, jewelry, linens, small appliances, books, collectibles, home décor, holiday décor, kitchenware, small electronics, sporting equipment, TVs (flat screen only), computers, and furniture. Donations support Goodwill’s mission to empower people with disabilities and other barriers to employment through job training and employment opportunities within the community. However, the store has seen some recent changes. The selection of books has decreased and become less organized, with a smaller variety and less neat arrangement. Some customers have noticed that items look more battered, and prices have increased. The clothing section is not sorted by size or color, which can make shopping more time-consuming. Customer service experiences vary. Many describe staff as helpful, respectful, and polite, with some praising the friendly atmosphere and even a moment of prayer with staff. One reviewer appreciated assistance with furniture and returning a forgotten vacuum, highlighting the helpfulness of the staff. On the other hand, some mention a decline in store organization and professionalism, including unorganized shelves, no cashier at times, and employees not greeting customers. Despite these issues, the overall impression is of a place with friendly staff willing to help, though recent changes have affected the shopping experience.
