Gotcha Covered of Frisco provides quality custom window coverings, including wooden shutters, bamboo shades, and motorized shades. The business is known for its professionals who are knowledgeable, genuinely caring, and who offer a strong customer service approach. They assist clients in selecting the right products for their home, ensuring an updated and amazing look that can tie a space together. The process from ordering to installation is described as quick and easy, with excellent product quality that performs well. The installation crews are professional and punctual. The company stands behind its services, demonstrating accountability by addressing any issues promptly and courteously. They are willing to help with ongoing needs like maintenance and replacements. Multiple reviews highlight experiences where the service went above and beyond, leading to high recommendations for their accountable and professional work, which customers state is hard to find. Clients report being very happy and would confidently call them again for future needs.
Great customer service! I had not previously done business with Gotcha Covered but when I called needing a relatively minor item they responded quickly. Happy customer!
May 2025
Great shades were put up around my new home! Thank you!
May 2025
Rick and his team are very kind and responsible people, I like the work they have done.
