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January 2024 by Elizabeth Pietrzak
I love this place! Great service, super friendly team, so many colors and options, clean and I had the best experience ??
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January 2024 by Kesi Adamoh
My does an amazing job on my nails everytime. She never disappoints.
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January 2024 by Salida Thomas
I followed my nail tech from another shop over to Grandlux. I have not had any issues.
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January 2024 by Samin Abdizadeh
Absolutely horrible. I went in to get a basic French manicure and a guy started doing my nails and they were horrible and the French lines were thin on some and thick on some nails . I politely asked if we can do something else, and an angry lady came over started redoing my nails and asked me to pick a color. I picked a chocolate brown color and she brought back a GREY! color and started doing my nails. at that point I had spent 2 1/2 hours in that salon for a basic manicure. HORRIBLE COSTUMER SERVICE.
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January 2024 by Laura Uldrich
Most consistent fantastic service in Frisco
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January 2024 by Anush Rybak
I would recommend Don for a pedicure. He is professional, efficient, and provides an excellent massage.
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October 2023 by Katherine Jones
I visited Grandlux this past week for a manicure and pedicure. I was a bit apprehensive after reading some reviews but I had a gift card from a friend so decided to give it a chance. I'm so glad I did. I went on a Wednesday around noon. My wait time was under 5 minutes. The lady at the desk helped explain the different services. I went with their top manicure and pedicure package (can't remember the name and it was amazing). The manicure was $40 and pedicure was $60.Khai did my pedicure and Laurie did my manicure. The package I chose included parafin wax, hot rocks massage and even a neck massage. It was so relaxing and the nail tech did a great job. The gel color I chose wasn't showing up as much as the sample and Lauri suggested using a different color as a base so my chosen color would show up better. She took her time to start over with the gel colors without me having to ask.I don't get my nails done often but I will definitely come back next time.
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October 2023 by Crystal Sanchez
The website according the the manager is not theirs. So the prices on the site don’t match what they actually charge . They said my 8 years was too old to get a kids pedicure so they charge $32 for her basic pedicure . The manager was nice , but we won’t be back based on the price difference and the service was so so. Very disappointing
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October 2023 by Jan Johnson
The constant turnover of technicians has affected the quality of service. After 3-4 years of being a semi-regular customer, the delays in receiving service and lack of bilingual communication have affected my decision to permanently find another salon.
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July 2023 by Mary Whittington
I have been going to this place for a little over 2 years now. I am very happy with their service and always enjoy getting my nails done here. The staff is very friendly, but Tony in particular is amazing. Tony went above and beyond to make sure I was satisfied with the nail service. Very happy with this location and 10/10 would recommend to anyone.
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July 2023 by Sri B.
In the past I used to like this place and would recommend but now I’ll say a big NO. The service here has deteriorated so much over the years. They don’t value your time. I took an appointment and was waiting for 1.5hr on the chair for someone to acknowledge. Then came the technician name Dave, who was very careless and the work was not done meticulously. when asked for design pattern on the nail, he did with a lot reluctance.We were a party of 4 and were treated this way. one person was the mom who we wanted to give a great spa experience. They did mani and pedi in parts on the total for 3 hours. we spent 500$+ on the whole and experience was very sub-par.With appointment getting nails took 4 hours, went to Nail spa to chilax with friends and turned out to be the most tiring experience. If i can give negative stars I would do that!!
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July 2023 by Alena Martin
Pricing is inconsistent. I tried this spot out about a month ago and received an acrylic fill and was happy with my results. Came back to get the same service done and was charged double the amountService: Acrylic nails
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July 2023 by muorlvpill
I had came into this place around 5:30 thinking they closed at 7:00,they closed at 6 and still did an amazing job.I have no idea which lady did my nails but I absolutely loved them, i feel sorry for going over time but they were beautiful.Thank youuServices: Nail art
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June 2023 by Tamara Valdivia
This was the worst job of dip powder I have ever gotten. She was rough (pulling and tugging on my fingers and hand) and several cuticles bled. Hopefully I don’t get an infection . The dip was barely filed down, it literally looks like globs on my fingers. Worst job ever.
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April 2023 by Sterling Thompson
Terrible place! My fiancé has gone here several times and gets the exact same thing every time. THREE different times the prices were different. However, the last time they charged $20 extra just for length, but they were shorter than the last ones! The total came out to $95 just for nails. They said they would give the $20 back on a gift card, but come to find out they only gave $8. Would not recommend this place.
