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March 2024 by Gina Knight
Dawn was really helpful. You didn’t have any bed sets that worked for us but she said she would try to get info on a special order but we think we found the bed we want on line anyway. We are not modern people and everything in your showroom in too light or modern for us. It’s a shame my house is full of Haverty’s furniture that we can’t part with because since 2020 we hate all furniture on the market.
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March 2024 by Kathleen Schloth
Dawn was helpful with swatches and then with executing sale of 2 custom chairs
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March 2024 by Keisha Lyons
My husband and I went to Havertys (Frisco) in search for furniture for our downstairs area. Upon walking in, Dawn greeted us and gave us a brief overview of Havertys without being pushy. She gave us room to walk, talk, and test different furniture. During that process, she gave us all of the details on each product and provided the differences between each one. We made our living room selections and proceeded toward the dining room area. Once there, we met Lisa who had been discreetly tagging along gathering ideas of our style. She gave subtle hints and suggestions that allowed our creativity to grow. Both Dawn and Lisa worked collectively to assist us into crafting our version of a beautiful home. James came along to provide us with the different financing options available to ensure that we got the best deal possible. In the end if it wasn't for Dawn, Lisa, and James we would not have moved forward with our purchase. We are happy and grateful to have worked with such phenomenal individuals.
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March 2024 by Karen Hubbard
Carolyn is the best!! So helpful and patient. She never gave up the hunt for the perfect fabric color. I can't thank you enough for all your help!
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March 2024 by Yolanda Jackson
My salesman Mr. Metcalf was absolutely the best...Mr. Metcalf was very professional and helpful as well knowledgeable about my purchase and of course I most definitely will recommend friends and family to go visit this location for any future furniture needs. Thanks Mr. Metcalf
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March 2024 by Eric “ESM”
MiMi was very helpful...great experience!
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March 2024 by Jim Hancock
Daisy is the best. Great advice and consultation
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March 2024 by Melinda Henry
James D was awesome to work with. He was patient and showed me different options and even moved end tables so I could visual the look. I would highly recommend him.
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March 2024 by Mike Vasquez
Lana is a rockstar. Great sales representative
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March 2024 by DMPDS
Harold was very knowledgeable and helpful with our selection. Very much appreciated working with him.
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March 2024 by Jill Cole
Harold was very helpful and wonderful to work with. He made our visit so enjoyable!
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March 2024 by Vinny Sivaraman
I received a lot of great help to pick out a sofa that correctly met my needs. Their selection of high quality furniture was great and there was enough stock of the sofa I wanted to get speedy delivery. Prices were good and the sales staff was friendly and courteous.
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March 2024 by Mike Smith
Harold Metcalf was a joy to work with. Normally my wife prefers to stay away from sales associates as they tend to steer towards their preference or higher priced selections. Harold listened to our needs, style, and functionality needs all while directing us to options that met our wants. When style or color were issues he was able to pull up modifications local stock.He worked with her to find just the right fit, style and color that checked off all her wants.And it was in stock at warehouse for middle week pickup.Will be sure to work with Harold for any future needs.
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March 2024 by Robert
Not good anymore.Purchased two sofa's.The leather reclinering sofa took 3 trips to receive one undamaged. The custom sleeper took weeks to get only to receive without the correct gel mattress.They made good on it by ordering the correct mattress. Only, I had to drive an hour to pick it up although I paid for delivery. It took 1/2 hr. to find it once I arrived, only to find it sliced/damaged under the wrapping. I didn't bother with Havertys as the staff are not too interested in following up bad service.The photos depict the damaged mattress and the 2nd sofa with the missing bolts and screws that took over a week to replace. I've purchased many items from Havertys and this being the last.
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March 2024 by Usman Shafique
Truly have a great selection of furniture for your home. And amazing customer service who truly spend time explaining all of the features and give options for financing.
