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January 2024 by Christine McDonald
Jorge Field is a rockstar. I came in with a problem with my tire. He went above and beyond. Checked for any recalls, and found one. Asked if I was able to increase my wait time to repair. He also had my front plate installed while I was waiting. They completed the work in 1/2 the time originally estimated. Which I greatly appreciate because I live an hour away.They also REPAIRED my tire. Did not just replace it and charge me. He even filled my empty wiper fluid without being asked. I appreciate Jorge’s integrity, reassurance, care and follow thru. Thank you Jorge.
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January 2024 by Cynthia P
First timer @ Land Rover Frisco for service and I couldn’t be more satisfied! Lewis was phenomenal he went above and beyond to address all my concerns and fix my issues. He kept me updated through out the whole process and was super helpful from the moment I dropped off up until pick up. His delivery was outstanding. Rare to find someone genuine nowadays. Thank you Lewis!!! You rock!
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January 2024 by Sarah Ateia
I've visited numerous dealerships while in the process of buying a car, and this was by far one of the best ones. Juan Rivas assisted me in purchasing my first car, and he was extremely patient and kind with me. His manager, Tremayne, was very sweet and helpful. Thank you both for making the process of buying my first car so easy. Great staff and service. I highly recommend this dealership!!!
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January 2024 by Sonya Ruffin
I just love the overall dealership. I have been thinking about purchasing a new Range Rover Sport this year and I definitely plan to give them my business. The service professional was awesome with informing me on the status of my vehicle and assuring all services were provided with reasonable cost. His care was so personable.
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January 2024 by Paul Malenke
A positive experience throughout. Car buying is stressful and Alisha Williams made it a positive experience.Follow-upFirst service call. Minor issue of a nail in tire. Phil made our walk in service call go smoothly and we were in and out ASAP. Another positive experience for our first Range Rover buy. Thumbs up
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January 2024 by Liset Lefebvre
Purchased my first Range Rover a few days ago. I had a wonderful purchase experience and first class service. I highly recommend Mr. Rivas. He is extremely personable, service oriented, and has gone above and beyond to help me understand all the new auto features! The entire team is great! Thanks!
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November 2023 by Chad Dean
Highly recommend Land Rover of Frisco. We had a great buying experience. From the moment we walked in the door to even after purchasing our new vehicle, we have been extremely impressed. Will definitely use Land Rover of Frisco again.
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October 2023 by Chelsie Shaffer
Robert was excellent. Very nice and engaging also super helpful. Not only was his customer service really outstanding but I even received a new key fob to replace my old one. This has been one of the best services I've received. Definitely will come back because of his positive attitude. The whole team as well was very amazing as well.
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October 2023 by E G
After an ongoing issue with my vehicle and after taking it to several other facilities, I finally took it Land Rover Frisco for repair. The service advisor Robert was AMAZING! He did an excellent job not only with communicating my repair status but, when I was faced with the challenge of not having transportation to an important event during my repair, he managed to locate a loaner to ensure I made it where I needed to be. His customer service is impeccable.
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October 2023 by Olga Harrison
When you buy an expensive car you usually expect excellent service including fixing car issues. With the chain supply on a back order it can be impossible and most people become difficult and take on a service person as I did at first. But Lewis service advisor at Land Rover Frisco location is truly an amazing individual. He change my mind and from a grouchy customer I became a happy loyal one.He is very knowledgeable, courteous, and most importantly, honest and genuinely tries resolve your issue. He always goes extra step. He keept me updating on my order regularly and tried every possible option to find a part for my brand new car. Every time I stop to wash my car he is right there greeting you and making sure you well taking care of. Dealership is very lucky to have him. Because of Lewis I became a very loyal customer of your business!! I wish there are more people like Lewis!!!! Thank you Lewis!!!
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September 2023 by The Beltran's
Great experience at the dealership. Matt McKinney our sales person was super helpful and took very good care that our buying process was smooth and easy. We love our new Defender and can't wait to have fun adventures with it!
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August 2023 by brainydr1
This is an exceptional dealership. They provide outstanding personalized service, which creates an environment in which buying a car is not only comfortable, but pleasurable as well. The sales staff, Juan in particular is friendly, outgoing, and endorses a very enjoyable purchasing experience.Gabe delivered our new car to our home in Arkansas- again- outstanding and exceptional service. We will absolutely use this dealership and sales staff again.
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August 2023 by Joseph Lipscomb
We just had an exceptional experience with Land Rover Frisco. They went over and above to meet our needs. We love the new range rover thank you Austin Miller, and the rest of the staff.
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August 2023 by Shannon McNamara
Our experience from walking in the door, working with our sales associate (Matt), securing financing (Lee), to leaving with a beautiful vehicle at Jaguar Land Rover Frisco was an amazing. Matt greeted us when we walked up to the door, he was extremely knowledgeable about the vehicles and provided options that fit our needs. He never pressured us into a purchase, but gave us all the information we needed to decide on a vehicle. He was patient, kind and a pleasure to work with. Our buying experience exceeded our expectations. We are looking forward to our future service experiences being similar at Jaguar Land Rover Frisco.
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July 2023 by tl j
I would like to officially introduce my salesman Todd He has served me for two years, and he has always provided me with professional and meticulous sales services. He respects every request of the customer very much and no any sell push . Most importantly, he is very righteous and kind. He truly understands that customer experience is the most important thing for a business. So he always stands on the customer's point of view to provide customers with high-quality services. He will do everything to benefit the client. Finally, I want to say that he will teach you how to use your car very carefully when delivering the car. Todd's kindness touched our whole family very much. I am sure God will definitely bless him and his family greatly. todd is definitely your best salesman, trust me.