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June 2024 by neethu baddam
Prices seems to be expensive.... but some offer going on. So got a good deal today...
On regular price items 40% off
Some other items 25% off sale
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June 2024 by rene gaspard
First off, don't expect any help at this location. Two employees talking to each other instead of servicing the customers. The brunette employee just brushed me off as I'm looking for a particular item and was rude to all the customers checking out. I will never shop at this location again. I received the exact opposite experience at the McKinney location.
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April 2024 by Carrie Jurgensmeier
Quick, easy. Helpful staff.
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March 2024 by Rhienna B.
The hours listed Yelp are not correct! They don't open until 9:00 on Saturday. Somebody should update the hours.
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February 2024 by suzane marett
I visited this store not long after it opened & was shocked at how messy and dirty it was! Obviously they don't have anyone to sweep the floor, pick up trash & organize the fabric. Manager....where are you?!! ?
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February 2024 by Vincent Stone
Worst retail store I have been in for at least 10 years. I have been in better 3rd world country retail stores. Whoever the store manager is they obviously don't care about the store. There is stuff thrown and misplaced everywhere. The shelving is falling apart. It looks like the store was ransacked. The lack of staff could be a problem, as nobody was around to help. I predict this store won't be around for much longer, it already looks like it is closing. Companies like this have to get a clue or they will be gone. Two stores in this same strip are gone and were big companies. I bet this will be the next one to close in this strip. After looking at the recent reviews, everyone has the same review. Not one good recent review.
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February 2024 by Imelda
If I could give this place 0 stars, I would. The store is big and has great potential. But u can tell management doesn't care about how tidy things are. There was literally a mountains of fabir all over the place. They need new managment.Your better off going to another store.
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January 2024 by Sana K
This place looks like a disaster and feels like it's being run by people who want you to go away. So, if you are, like me, looking for a fabric and hoping this should be the right place, because it's a "fabric store", I strongly suggest considering other options. After spending about an hour here wondering around a maze of piles and piles and piles of fabric that looks like one giant mess, because its just too much, too much of never ending, mixed together, mostly unpleasant looking patterns, as you also trying not to disturb the fabric Karens who sneaking back and forth moving those piles from one place to another and making all kinds of noises because you are on their way, and you are finally so happy to find that exact pattern you've been searching for -- too bad. No price tag, surprise! Maybe you can ask for help, maybe people who work in fabric section actually know their stuff and want to help you, because call me crazy, i though this is a fabric store where they care to make a sale??!! Apparently not. And how dare you even ask for help or want to buy something don't you see they are busy moving piles?! This whole place should not be called a store but a big messy warehouse and honesty, it takes a special kind of lazy to keep it so disorganized as no one knows where anything and they rather make up a reason why they "can't" help instead of helping.
I'm sure that small piece of cloth that they didn't want to sale me, will get lost in that enormous pile of messed up fabric, or get thrown away, but,. oh well.
Thankfully there are other fabric stores. I can definitely recommend Hobby Lobby that I went to right after this one, the one off Plano Pkwy. Even though I shop in this place often I never appreciated it as much as I did today. Every department and every shelf are always clean and perfectly organized. Employees are helpful and polite. The fabric section is superior, large selection, everything is in ORDER, the lady was very kind and willing to help. The entire store is just beautiful. I have no affiliation with this place, but I can't help to mention it, while thinking about that horror Joann experience.
I know this review won't make any difference at all, it seems that noone cares about anything here, thinking that showing their attitude to a customer is okay, or that turning their back on customer is okay too, as I'm reading other reviews, management should be well aware but most likely intentionally letting those Karens ruin their stores as well as their reputation.
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January 2024 by Jamie Crosier
WOW! This store looks like it those stores in zombie movies. Gross bathroom, empty shelves, stock in carts everywhere, trash and food cups everywhere. This store use to be stocked, clean and reliable. I will not be coming back. I've shopped at this Joann's for 20 years. What a waste of a good store.
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January 2024 by Scott Whitcomb
Very disappointing. Online, they say they have something in stock. When we arrived are told it's "on the truck". Weeks later (we've checked back), still not on the shelf. TODAY, pulled a shelf tag to purchase a Cricut blade. At the register, the manager said it's in the stockroom but she didn't have enough staff to send someone back to get it for us. We walked out, disappointed AGAIN!
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December 2023 by Haeli Wydrinski
Wide selection of fabrics, old ladies working there were pretty rude though!
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November 2023 by Joseph L.
11/22/23- Wednesday Thank you so much Ms. Karen and Ms. Nicole. Store is clean and organized. Happy Thanksgiving!!!
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November 2023 by Brianna Jones
I went in for a pickup order for 8 things of yarn. i was given 3, as i realize before i leave there's supposed to be 8 (pick up for mom not myself). I go back in and the woman KAREN. an actual KAREN! is on the defensive as soon as me and my bf walk in. speaking to us so rude and confrontational almost as she wanted to start a fight. whenever i just said i'm here for the rest of the order. she claimed there was no other bags with the name. then after more rudeness she looked again and handed me someone else's order w the same last name. i said these are not the colors. she gave me attitude again as if i have done anything wrong. I ask if there is a chance there is another one w the same last name but a different first name . She says and i quote "there are never the first names on the bag!!!!" after a moment i look and read the full name on the bag which is not mine. Then embarrassed still bothered by my presence she looks again and then while i make a call to see if the other yarn that weren't in the order was refunded, she starts speaking loud that "they are canceled!" i am on the phone not talking to her and again "they are canceled i am sure of it!" angrily. well she was so sure ab the first names on the bag as well hahaha. i wanted to refund the 3 i had there since there is no point if i didn't have all 8 but i was not gonna try. this interactions had customers watching smile in disbelief as i didn't know what to do but laugh myself in shock. this is a shame.
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November 2023 by Christine Garrett
Lots of fabrics to choose from. They seem to be out of stock of sewing extras (i.e. piping or thread colors) most times I come, though. Lines to check out can get long as well.
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October 2023 by Trenton Larkin
My wife loves this store but they need a major remodel for this location in Frisco, TX. Super old store.
