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September 2023 by Fernando Martinez
Elliott was an amazing advisor, very knowledgeable, patient and kind. He helped me with two (2) suits for an important work event, but that I would also be able to use at important meetings.Great location and awesome selection. Elliott's service was definitely the best.
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August 2023 by Emily P.
My husband and I went in to find a last minute outfit for our vow renewal. Our daughter has cancer and asked for us to do this before she passes away. Our trip is two weeks away and we were having trouble finding what we wanted. So we Decided to stop in and the two gentlemen there were absolutely exceptional! I am so beyond grateful for there kindness and help. We found exactly what we were looking for and I don't know that we would have without them! Your kindness was above and beyond and we will be forever grateful. Thank you for making our special day just that much more special. If I can I will come add pictures for the ceremony to this pos, if I can't I post a new one You both are absolutely amazing!!! We will be back!
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August 2023 by Seth Nymeyer
Fantastic service and a fantastic team! Elliot and the rest of the team went above and beyond to make sure I had a quality experience. Elliot spent extra time working on trying to find a solution to a problem I had. He had fantastic knowledge of the store and utilized it to best fit my needs! Very satisfied customer!
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June 2023 by Corie Grussing
Get your suites from some place else. The staff here were not helpful and were very rude!! They gave my son the wrong size shirt, who was his sisters ring bearer. His whole suite was a young man size the shirt was for a toddler, and I'm not exaggerating. My son in law groomsmen rented all their suites here, and they were not offered a discount, which we found out they should have. He had 9 and 2 ring bearer.
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June 2023 by Erwin Nanasi
Was recommended to come here and was not disappointed! I found the perfect suit here thanks to Wally. Very friendly and helpful service. Can highly recommend!(They do alterations on site also)
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June 2023 by Robinson Samuel K
Had the best customer service experience at this location. Noah K was really friendly and patient with all my questions. Not only did he help me find the right clothes I needed, he also provided value added service by giving me a solution of custom fit tailoring option. Overall a comfortable experience. Highly recommended working with Noah :) thanks man.
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June 2023 by Ben Johnson
I bought 2 full suit and shirt and tie combo sets for my son with all the works! It was a little over $2000 but it was worth it. The service was amazing we had an assistant that knew what she was doing. Wonderful! Excellent! I will be back for my self soon.
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May 2023 by Dan W.
Corporate was great in handling my situation. I still don't know if I will ever go back to this store, but will definitely shop at Jos A Bank again. Kudos for saving a customer.
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April 2023 by Harrison Chong
Had an amazing experience here with Morgan and Cayden! My parents, fiancee, and I came to shop for a suit for my dad and they made it a smooth experience. They went above and beyond our expectations and took good care of us. I highly recommend them for your suit needs, just wait for a sale or browse the clearance!
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April 2023 by Billy Tseng
Excellent selection and price. Friendly team that help u get the perfect fit
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November 2022 by Alfonso Alba
Jos A Bank is a great clothing store. We walked in and Wally approached and asked how he can assist us. I will say that from the moment we walked in and check out, Wally exceeded our expectations. I have not needed a suit for a long time due to my line of work. I was so impressed with Wally that we bought 2 suits and not just the one needed for an event in December. In the future, Wally will be my go to guy for all my clothing needs. It is professional and knowledgeable people like Wally that make the overall shopping experience!!! Thank you Wally for your customer service, knowledge and connection we made.
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November 2022 by Edward Rodriguez
Was looking for a custom suite for my wedding. Reis was extremely knowledgeable and helpful. Really enjoyed my time there and will be returning for future purchases. Thanks for the great customer service.
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November 2022 by Manish Dagar
Sales person was so rude, though it was about to be closing hours, albeit one should ask soon someone enter in the store "What's going on" , he could have been more humble to say that we have closing hours and usually Mens suit's shopping takes time. SO RUDE !!
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October 2022 by Rodney Ridge
I went to this location today to get fitted/purchase a suit for my daughter’s wedding. I saw three of the employees leaning on the counters upon entering. I began speaking to a lady by the name of Claudia while the men still both leaned on the counters. I began explaining what I needed and she asked me for a number for the group and I didn’t have it but offered a name of the wedding party. I also have a phone number that would suffice. I was basically admonished that I should have that number even after she had pulled up the info we needed. She started telling us the number without offering a pen or letting us get on our phone to jot it down. I noticed there was a pen and post it notes on the desk. She then, for lack of a better description, looked myself and my wife over and asked if we were renting. We said no, which really should not matter. After a very condescending interaction with her and no one else wanting to lend any professionalism to the interaction, I told her I would step outside to contact my future son-in-law. Claudia assumed that my wife had followed me out and turned around and said to her fellow employees. “ I can’t believe he didn’t have his number or what he needed or what he was looking for and had no idea what he was doing” Basically calling me ignorant I guess. My wife said the other lady got a look of horror on her face because Claudia didn’t intend to bad mouth us to our face. My wife heard the exchange and told her how rude and unprofessional throat was and we will not be shopping at this location. As my wife exited the building she heard one of the men actually laugh and turned and asked him “do you think that was funny?” I felt like I was a low class citizen and in all my 53 years on this earth have never seen this type of treatment even from young people at a fast food restaurant. After contacting their customer service I wanted to write a review and noticed this same individual has had the same complaint. I am appalled at the whole encounter. I now realize what minorities who have been treated this way have felt. Horrible. I would not even give it one star.
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October 2022 by Larry Faulks
Bought a suit and had it altered at this store in Frisco. Asked 3 times for the pants to be longer and picked them up and yes too SHORT. Do not use Claudia. She is a waste of time and air. Claudia is not helpful at all and does not listen to the customer. Ask for anyone different to help you. Now I have to drive back to the store 2 more times to have altered the way I asked the first 3 times and wait 2 more weeks. Should not have to go to the store 4 times to buy a suit and should not take a month. Some people may have time for this but I do not. Will go somewhere else in the future.
