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March 2024 by Stephen Long
Hannah was very helpful and got things taken care of very quickly!
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March 2024 by THE WORLD
Worked with LaGrant on getting a storage unit. Excellent service.
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March 2024 by Rita Garcia
If you are needing a storage facility I recommend LifeStorage/Extra Space. I have been with them since 2010 and have been very pleased with their services. If there is ever an issue that needs addressing they are willing to listen and help in any way they can.I want to thank LaGrant for his prompt and courteous response to our storage needs. It is very much appreciated.
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March 2024 by Pat Halliburton
Quick, easy, good deal.
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February 2024 by Stanley Mennsfield
I believe the gentleman’s name was Cody, he was professional and courteous when answering my questions over the telephone. I explained to him that I’m a veteran and also that I’m a senior citizen on a fixed pension, and needing my storage amount lowered if possible. Cody was able to lower the amount a little it wasn’t lowered to the amount that I was hoping for, but however I am grateful for what was given. I’m not able to move our property right now. But every little bit helps.Thanks.Best RegardsMr Stanley Mennsfield
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February 2024 by Yong Wang
Best customer service.
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January 2024 by april james
Cody was a great help today!! Customer service was awesome.
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December 2023 by Ryder Miller
Outstanding Storage Facility!***** 5 starsI can't say enough good things about this storage facility. The manager and staff are always friendly, helpful, and seem to genuinely care that you have a positive experience. The storage units themselves are very clean and well-maintained. I've used their climate controlled units and have been impressed with how consistently cool they keep everything, even in summer's peak heat.The facility is also very secure with keypad gate access, perimeter fencing, security cameras, and lights. I've never once felt like my belongings were unsafe here. The location is convenient to major highways making it easy to get to as well.Whether you just need a little extra space to store household items or an entire room for furniture, I highly recommend this storage facility. Their prices are competitive but more importantly they provide exceptional service. After using them for over a year, I can confidently give them 5 stars!
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December 2023 by JB Rem
We had 2 large units here for 9 years. We recently cleared them out and consolidated to a smaller unit. To our relief, our goods were in pristine condition. This facility is clean, secure and well monitored. Working with Cody made the entire process easy and enjoyable. Cody was professional, kind and happy every single time we interacted with him. He answered all our questions and responded immediately to any requests we had. We are still using Life Storage Frisco and will continue to do so with confidence.
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December 2023 by Gly Parwoan
I had a Storage unit at this facility for years and recently moved out. However, the staff is always nice and helpful Definitely, recommend.
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December 2023 by Thor Goldsmith
I can't say enough positive things about my experience with Life Storage in Frisco, Texas! The facility is clean, secure, and well-maintained, providing the perfect space for my storage needs. What truly sets this place apart, though, is the exceptional service I received from Rachel, the office manager.Rachel went above and beyond to ensure a smooth and hassle-free experience for me. Her professionalism, friendliness, and willingness to assist made the entire process seamless. She patiently answered all my questions, provided valuable insights, and made sure I felt confident in my choice to store my belongings here.The convenience of the location combined with Rachel's outstanding customer service has made Life Storage my go-to choice for storage solutions. I highly recommend this facility to anyone in need of storage space in the Frisco area. Thank you, Rachel, and the entire Life Storage team, for making storage stress-free and even enjoyable! ⭐⭐⭐⭐⭐
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December 2023 by traci tol
The customer service at the Frisco location is superb. Rachel and Matthew are the bestAiry visit to the storage they go over and beyond to make sure you have the best experience extremely helpful and thank you both:)
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October 2023 by Gee Janese
Great customer service from Ronnie Owens Jr. This is our second time using Life Storage. My Wife and I came back when we needed another storage unit because of how enthusiastic Ronnie was with his work ethic. Great guy to have on the team
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October 2023 by Jeremy Smith
New Ownership as of recently again. Always had a good experience here but it has gone downhill. Did not charge my card on file for just one of my two units then when I came in to update my information and see what their issue was. They would not remove my late fee. Very strange to treat someone this way. I feel bad for the manager trying to explain this to me b/c you cant make sense of nonsense. Stay Away! I have to move on too. Its too bad I have been here for over a decade and if they will treat me this way at the rates I pay then be ready for what's coming to you.
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October 2023 by Derrick Williams
The site manager Ronnie is awesome!! Pays close attention to what he’s doing and what your needs are. Makes recommendations that make sense and the property is very safe
