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December 2023 by Anna Lam
I usually do not do review but I want to thank Marina (I’m hoping I spelled your name right) for help me find the dual pouch wristlet. Although we found out one of the punch was missing, her generosity and kindness to help me out while it was packed made my night. i didn't feel rushed and felt reassured during my entire experience. Thanks for having me! :))
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November 2023 by Tatiana Shagalina
The selection is pretty good but the service is upsetting.I bought three items for almost 400 bucks and when I asked a cashier to put them it two small bags instead of stuffing them into one small bag she stopped being polite, looked at me and threw this bag on the table as if I asked her for money. Does she pay for those bags out of her pocket?It’s not okay for the premium service ??♀️
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November 2023 by Cambrie Jane
Great time! Joy was so sweet! Great customer service! Highly recommended! Thank you Joy!
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September 2023 by Jackson Kim
Dianara was fantastic in helping me pick out the right clothing for my girlfriend for her birthday presents! She was very caring in helping me find the perfect fits for my girlfriend and displayed very in depth knowledge on the clothing! Thank you so much, again!
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September 2023 by /
I’ve never had an issue with any Lululemon purchases until I bought something from this location. I’ve had so many orders canceled at this location to pick up my orders.
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July 2023 by John Jr
Mediocre customer service. They hired spoiled kids that have never worked a day in their life and are upset that they have to work to make money instead of asking daddy and mommy for money just like half the demographic of ppl that shop there. Staff needs to learn how to handle rush hour and be more nicer to people
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July 2023 by Emily Karsholt
Be careful with returns at this store. They recharged my card instead returning the money; I called and the young lady got quite hasty and asked to call me back; of which I never received a call. I finally called corporate customer service and the store claimed they had ‘no proof of transaction’ from the store. Thankfully I kept my receipt, and customer service was able to help. I’ll definitely be only using the store at Galleria.
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June 2023 by Saya S
Poor service at this location!On Wednesday morning, not a busy day, no a busy time, they just let people wait in line. Especially don’t like the manager who worked there that morning, she’d shown a poker face to customers.I usually don’t go to this store because it always short of storage (don’t have any popular styles ) and has no good discounts.would recommend people check the store on the legacy road, and you will see the difference.
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June 2023 by Shane Dills
This store fully offers all military and first responder discounts. Super friendly as normal.
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June 2023 by Wei S
Poor service at this location!On Wednesday morning, not a busy day, no a busy time, they just let people wait in line. Especially don’t like the manager who worked there that morning, she’d shown a poker face to customers.I usually don’t go to this store because it always short of storage (don’t have any popular styles ) and has no good discounts.would recommend people check the store on the legacy road, and you will see the difference.
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April 2023 by Fabiola Gregorio
I recently had the pleasure of shopping at Lululemon and it was a fantastic experience! Their exercise gear is of the highest quality and exceeded my expectations. The staff was incredibly knowledgeable, friendly, and helpful, making my shopping experience even better. The store had a great selection of products and I was able to find exactly what I was looking for. I highly recommend Lululemon to anyone in search of high-quality exercise gear. Five stars!
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March 2023 by Mallory Marder
Katie was an amazing employee. She was disappointed to hear about the experience I had at a nearby store which is why I made my way into this location to hopefully find a solution and I did. She was super friendly along with the gentleman who was at the register at the time I was speaking with her and I want to make sure she gets credit!! Amazing and caring employee and super friendly and patient, did not make me feel d*** or worthless and immediately helped me and apologized. Thank you Katie!!
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March 2023 by Ashley Danielle
This was my first time coming into this location as I saw that there were sizes available in store for me and my 2 daughters. I was very intimated when I walked in as I had no idea where to look along with the fact that it was very busy on a Saturday. I thought this was going to be a lost cause but thankfully an employee approached us and spent over half an hour helping us through all my various questions and helping us figuring out sizing running back and forth. We ended up buying two scuba hoodies in black, 2 pairs of align leggings, a define jacket, and also ordered 2 more items online with his help. The gentleman’s name started with a S but I don’t remember his name exactly but that was some of the best guest experience I have witnessed and would recommend this location in the future!!
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February 2023 by Kelly Henson
Dropped off some leggings to get hemmed. Was told it takes 2-3 weeks. It’s been 5 weeksand I haven’t received an email that they are done, nor can I get a hold of the store when I call. I tried chatting with an agent online but they can’t see the individual stores hem order status, nor would they contact them for me. I was told to check in person. I now have to drive over an hour to go check the status of my hem order, hoping that they are done so it’s not a waste of a trip. Pretty frustrating and disappointed.
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February 2023 by A
Pathetic store, pathetic service!! This location sucks .. This is my third time getting a terrible service at cash register at this location . will not spend a penny on Lululemon anymore !!
