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January 2024 by John H.
I'm updating my review with a 100% turn around. They made good on their promise and finally got my watch back in my hands. If I hadn't been as much of a squeaky wheel, it might not have happened but they made it right today. I'll give this 5 star review with the caveats of the less-than stellar experience received over the last year. Thank you to the final manager we dealt with who turned the story around.
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October 2023 by Kairet Korgbe
I have nothing BUT great things to say about this place my husband and I were getting ready for our wedding day and they took my ring and his ring in and changed my bands and cleaned all jewelry for all so fast and for a great cost the customer service at this place is over the top this is officially our to go place from now on!!!
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August 2023 by Brent Cannon
Have had a great experience with Samuels Jewelers and their staff. The person that I interacted the most and finally secured my Tudor was Asa. Very professional, personable and enthusiastic when discussing watches and knives. My wrist looks forward to the next purchase.
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August 2023 by Robert Fudge
Ally and Dinesh both helped me find a Gold Cross and Rope chain that Ally was able to Special Order and get delivered in a very timely manner. She is very personable and is a joy to talk with. I thoroughly enjoyed stopping in and browsing the selection at the store and ended up also buying an amazing Henry bracelet! I will definitely use Ally and Dinesh for my future needs whenever I need help! Oh and thanks for the beverage while I shopped! That definitely made a difference on a hot summer day!
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August 2023 by James Harvey
Extremely happy with my purchase! She absolutely loved the necklace! Great quality, price, and warranty…. What else could you ask for? 5 stars? Thanks again!
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July 2023 by lourdes Kneitz
I’m so happy that my husband bought my engagement ring at this store. It’s so beautiful and I got a lot of compliments from my coworkers and other people. Thank you Murad for your help.Lourdes Shelby
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June 2023 by chadwin dukes
Was at a loss on how to clean my Aggie ring, tried everything and could not bring back the wow factor of the ring. Dropped it off here and they completely restored it like it was brand new! So happy for the help! Would highly recommend to all. Will be back!
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May 2023 by Shannon Modlin
We have been a customer of Marc Samuels for years. I just recently had a custom piece made from my grandparents’ wedding bands, and it turned out better than expected. Tom was so patient and honest when explaining the process and what could be done when working with existing pieces. I’ve never had a bad experience here - I would highly recommend Marc Samuels and their staff.
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April 2023 by Anwar Ali
I have been shopping here for 15 years . I never have to worry whether my watch or products are authentic. The team has sold me 4 watches Over the years . Today I went to buy gold bars . Always a amazing experience. The have the biggest selection of Rolex watches in the metroplex . Really appreciate these folks .
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April 2023 by Elizabeth Binion
I always have the best experience with Marc Samuels jewelers! They’re kind, knowledgeable, and more than fair and pricing! It’s what we keep coming back for!! The whole team is amazing!
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April 2023 by Albert Zerega
Marc Samuels is my go to jeweler and watch dealer in DFW. I have had a wonderful experience purchasing an upgrade ring for my wife and multiple Rolex watches. The buying experience is always non pressured and pay fair prices. They also take care of any maintenance or polishing in house which is very convenient.
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April 2023 by Michael M.
Asa is the guy to see in the Dallas Watch Scene! I have purchased several watches throughout my life, and I can say with confidence that my experiences with Marc Samuel’s have been by far the best. I’ve been to both North Park and Galleria…those boutiques only push what they have available. However, the staff at Marc Samuel’s is dedicated to making sure you are satisfied with both your experience and purchase.
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April 2023 by Dilshad Lakhani
Amazing jewelry with very friendly staff.I would go Mark Samuels jewelers anytimeThey have Indian and American style jewelry for all events.. Love Love Love their each Unique Pieces… Strongly recommend Mark Samuels ❤️
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April 2023 by Kevin Shaw
Asa is the best in the business! Marc Samuel's Jewelers is a family and they make you feel that you are part of it every time you stop by to visit! I only purchase my jewelry from Asa, so go ask for him and you will see what I am talking about!Cheers,Kevin Shaw
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April 2023 by Marco P.
Bar None , HANDS DOWN the best place to buy watches. The watches are authentic and perfect. Been shopping here for 15 years . My first watch was a date just . 9 watches later i have never looked back. i just went there today to buy one ounce gold bar. Love this place .
