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December 2023 by Sammi W.
I came in on December 23rd. My husband and I got a fun car cart for our boys because it's the best part of going to Market Street for them. I had both boys get out during the checkout to make it easier on the crew and then promised them we would get back in on the way to the car. What I can assume was a female manager came over to our line and took the fun cart and returned with a regular one. I'm not sure the reasoning behind this, but after check out I went over to her and just suggested that next time she ask the customer if it's okay to take the kids cart as my 3 year old was now crying. She told me I could go get it back. I said it wasn't worth it anymore because I'd have to unload my groceries from the new cart and load them into the fun cart, but that for next time she should consider asking. She told me normally she doesn't have to because if they want it they'll go back and get it, but she will for me. I feel like that was her way of getting me out of her face. Not once did she apologize even as my 3 year old was crying in front of her. The guy that checked us out was great and apologized on behalf of her, but I found her to be rude and passive aggressive. When I approached her I was gentle and kind because I understand it's right before the holidays and the place is busy. I felt like I was met with a dismissive and passive aggressive attitude. It really doesn't make me want to go back to a place that, before today, I found quite enjoyable.
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November 2023 by Sabine Issac
Our family's needs have always been taken care of by a genuine and kind staff over the past 6 years! Night and day vs. CVS or Walgreens. Solid training and development!
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August 2023 by Guy H.
Stopped here on a whim and couldn't believe what I found. Thors Hammer...or a Big Piece of meat. I couldn't resist especially since it was marked down about 40 percent in the manager's bin. Just another reason to shop here. Since Market Street showed up in North Texas, I have had an on-again off again, love-hate relationship with these stores. At first, they lulled me into love at first sight with their small, well-stocked stores. Then prices continued to rise along with a few other irritants and I grew away. However, competition lifts all boats as they say. Since the Arrival of fellow Texas grocery competitior HEB in the DFW area, Market Street are busy "sharpening" its competitive tools. That includes remodeling, reorganizing, and repricing most of their area store. Im a fan again and you should be too... Go!
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August 2023 by Mary B.
Stopped for dessert, and to my happiness there were oodles and oodles of baked goods. Cookies, Cakes, Doughnuts, Loaves and more. Oh my goodness! A dessert lover's dreamy, sweet paradise.
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July 2023 by Cindy Badon
Thank goodness my prescriptions can be filled at Market Street Pharmacy again! Best news ever!
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July 2023 by Randall W “R W” Orsburn
The staff is very nice and helpful...the manager Tuan is very personable and friendly and took the time to give my wife and i our covid and pnuemonia vaccinations when they were very busy, great customer service! Tuan is great asset to that company!
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April 2023 by Walter D.
The quality at Market Street is really starting to drop off. I went in today and bought 6 of their steakhouse burgers, and two of the loco burgers. I should have known something was up with the person working the butcher counter tried to convince me to buy 4 packages of burgers from the cooler. When my daughter and I went to cook the burgers we noticed a HUGE problem. The steakhouse burgers were pressed together unevenly, and weren't bound together very well. Not what we've come to expect from Market Street. We couldn't cook them as is, so we ended up portioning out 10 half pound burgers from the 6 we ordered. Overall... I'm disappointed in the way the burgers were prepared, but the burgers themselves were tasty, as always. It was just disappointing to have to take extra time to prepare a prepared product when you were expecting a quick and easy dinner.
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March 2023 by Suzanne J.
We LOVE the neighborhood feel of our Market Street in Frisco. The employees are extremely helpful and always recognize that we're regulars at the store. They have a store Ambassador named Dave. Dave is quick to stop and chat with you and knows where every hard to find item is in the store. He is an incredible asset for them!
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February 2023 by Tina Nguyen
If I could rate this store zero stars I would. By far the WORST experience I’ve ever had! I will say it was one person in particular, the pharmacist and his name is Jeff. He was incredibly RUDE, AGGRESSIVE & just plain spiteful he had me driving back and forth just to find out he couldn’t fill my prescription even after confirming with me an hour before. COMPLETE waste of my time and ZERO consideration. They have lost me as a customer forever! And if I could report him I would!
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February 2023 by Rocco R.
First time in the store today 2/20/23. Product selection was fine, somewhere between an Albertsons and a Whole Foods. The checkout experience however, was not friendly. The checker was friendly and talkative to the person in front of me, but when it was my turn to checkout, no greeting was given, no thank you was given either, and no good bye. Just stuck out her hand to give me my receipt. No eye contact whatsoever. Maybe it's the color of my complexion or the shape of my eyes. I don't make these statements lightly, but having grown up in Texas in the 80s, I know what this feeling is like and it felt the same today. Shame that this is still around in North Texas..
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January 2023 by Tina N.
If I could rate this store zero stars I would. By far the WORST experience I've ever had! I will say it was one person in particular, the pharmacist and his name is Jeff. He was incredibly RUDE, AGGRESSIVE & just plain spiteful he had me driving back and forth just to find out he couldn't fill my prescription even after confirming with me an hour before. COMPLETE waste of my time and ZERO consideration. They have lost me as a customer forever! And if I could report him I would!!
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December 2022 by Robyn M.
Pharmacy took two days to fill an antibiotic for my son with strep, was twice as expensive as Walmart pharmacy, and employee was unsuccessful in applying my goodrx coupon. Terrible service. Would give zero stars if possible.
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December 2022 by Paige Remington
I want to use this pharmacy because they do have good customer service, but they are frequently out of stock or send me across town to another location. I keep trying and it keeps happening. They’ve lost me as a customer a final time.
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December 2022 by M P
Terrible. Prescriptions are never ready when promised. If the manager, Mya or her team tell you 2 hours bank on at least 6 if not more. I’ve been waiting at the store for 45 minutes for a transfer and a refill.
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August 2022 by Angelique G.
Don't ever use their grocery pick-up! When we got home, we were literally missing more than half our items. I called the store to notify them of the situation. I then asked for an apology, and the person hung up on me!