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October 2023 by Alex V
I recently stopped into Markham with my girlfriend to shop for an engagement ring. Marika helped us and showed us a variety of options making it a fun experience. Eventually we found something she was absolutely ecstatic about. I couldn’t be happier with the experience.
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October 2023 by Ashley Kern
I had such a good time experience at Markham Jewelers. My fiancé and I went to go browse at wedding bands and Marika helped us out. She was amazing and found us the perfect rings. Will definitely be using her in the future!
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October 2023 by H M
Ronnie assisted my husband and me in choosing and customizing the most perfect replacement for my lost engagement ring. He was kind, knowledgeable and passionate about helping us bring our vision to life. We will be lifelong customers.
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October 2023 by rayce pohlod
Ron was great. Awesome products, fast service and quick delivery. Stayed in touch throughout the whole process. He’s someone you can trust. Thank you for making it happen, couldn’t have done it without you!
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September 2023 by Tara Weiss
My husband had been asking me to find myself a special piece of jewelry to celebrate our 32+ years of marriage. I had walked into Markham Fine Jewelers in Frisco, and was approached by Ronnie. I had a vision of what I wanted, Ronnie carefully listened, and together we designed custom pieces that to me, are absolutely stunning! Ronnie was no pressure sales, he seemed to enjoy working with us, he kept us informed during the process, and he returned our texts/calls promptly. We were so happy with our experience, we went back to Ronnie, and asked him to design earrings for our daughter to wear for her wedding. My husband and I can’t wait to gift them to her!!
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August 2023 by Courtney Shaw
I had an amazing experience with Robert. He was very accommodating and patient with me. He wanted to make sure I found the most perfect engagement ring that suited everything I wanted in my dream ring. He personally wanted to make my experience perfect and that he did. We will be back for my fiancés wedding ring and my wedding bands!
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August 2023 by Sherry James, PMP
Ronnie took good care of my prized watches and even gave me a lesson on lab created diamonds vs. cz and natural diamonds. I’ve been coming to Markham for years, and even though the owners that I met first are no longer there, I’m happy to still be a satisfied customer. Tell Ronnie that I sent you! ?
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July 2023 by Lindsay Benedetto
Ronnie was awesome! I walked in off the street to have a few links removed from a watch that was too big. He fixed my watch in a few minutes and was kind enough to offer a complimentary jewelry cleaning and diamond check for my other pieces. Love this location and the quality service/customer care.
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July 2023 by Tom Rhoads
Great service and store. Repeat buyer over a decade. Rachel was very sweet and did awesome job wrapping my GF’s birthday present. Love the place and people! Highly recommend.
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July 2023 by Hunter Crawford
I had the pleasure of working with Ronnie at Markham Fine Jewelers to create a custom engagement ring, and I must say, the experience was outstanding. Ronnie's craftsmanship and attention to detail were truly remarkable. From the initial viewing of setting to creating the final product, Ronnie's expertise shone through, resulting in a breathtaking ring that exceeded our expectations. The personalized service and Ronnie's dedication to creating a masterpiece made my experience with Markham Fine Jewelers truly unforgettable.
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July 2023 by Raymond G.
This fine jeweler is my go-to repeatedly & Rachel has always fulfilled my needs. We have mostly enjoyed the vast inventory on premises. However, Rachel has also located anything we have desired & within a very timely fashion. I thank all the wonderful personnel along with the CEO himself.
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June 2023 by Alex Rouke
Ronnie is the best!! He helped my fiancé find my absolute dream ring. We knew we had to visit him again when we wanted a wedding band! He is the best and I 100% recommend him and Markham for all your jewelry needs.
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June 2023 by Kim Myers
Markham Jewelers reached out to me after my review. He was very concerned about what happened and wanted to make it right. I took my watch back and they fixed it and I received it back in 1 week. I appreciate they took the time to reach out to me, I appreciate their concern about what happened and they fixed my watch to the way it was when I took it to them. They did not ask me to change my review but I feel you should know they made it right and I plan on using them again in the future.My latest experience with Markham Jewelers was unacceptable. I took my watch in to have the battery replaced and when I went to pick it up the face of the watch was upside down. After them having my watch 5 MONTHS, I was finally able to pick up the watch. Not one employee ever called me to update me on the status of my watch in the 5 months they had it. Every person I spoke with on the phone and in person said they would follow up and return my call. Not a single person, including the manager, followed through. I have purchased from this store and used them for many years and am more than disappointed with this latest encounter. I will no longer recommend this store.
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June 2023 by Andrea G.
Took payment of $600+ to repair a Tag watch and returned the watch a without having repaired anything, after over a month, during which Markham repeatedly failed to return my calls and messages asking for an update and an ETA. Their watchmaker is unresponsive, extremely slow, and obviously does not do the work he is paid to do. I do not know if he did this consciously, which would amount to fraud, or by mistake, which constitutes incompetence and disorganization. The amount it takes to even hear anything about the repair timeframe is absurd. Ronnie, the "manager", convinced me to "give them another chance, I promise we will get this right". I unfortunately did bring the watch back in, on the condition that it would be prioritized ahead of any other work. More than a week later, I still do not have the watch and I was told that the watchmaker "ordered the part" which was supposed to have been replaced the first time as written on the ticket. When I pointed out that this is unacceptable and I simply wanted my watch back and my money refunded, Ronnie became agitated and unprofessional. I will NEVER have anything to do with this business anymore. I strongly recommend you do the same.
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June 2023 by Brandon Sullivan
I purchased my engagement ring from Robert at Markham a year ago, and the service was amazing. I ended up going back to purchase our 1 year anniversary gift (tennis bracelet) for my wife and Robert was extremely helpful and listened to exactly what I wanted. Would absolutely recommend anyone wanting to buy jewelry to go visit Robert at Markham!
