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November 2023 by tan huan
Had a great time mattress shopping today, all thanks to Travis. He was super helpful, knew his stuff, and made sure we found the perfect bed without any pressure. Big shoutout to Travis for the awesome help!
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November 2023 by Nicholas Maniscalco
Highly recommend mattress firm and this locations showroom is nicely curated with electric base stands to give you the full experience you’re looking for and deserve. Daniel M. was both knowledgeable and a pleasure to work with. He helped us settle on a new purple mattress which we cannot wait to take receipt of later this week!
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November 2023 by E M
If I could give Travis 10 stars, I would. He made the whole process a breeze. We were in and out in less than an hour and our bed is being delivered Thursday. He is the best. Don’t waste your time with the rest.
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October 2023 by John S.
John was a fantastic help. He answered all of our questions, and perfectly picked the best mattress for us. He absolutely did not push us to get anything. And gave us lots of discounts which was very nice of him. If and when we need a new mattress we will be back to see him.
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September 2023 by Emily Stevenson
After a very stressful morning looking for mattresses last minute, I met Nathan at Mattress Firm, who made my entire day. I needed a mattress to be kinda cheap, medium firmness, I needed it TODAY and it needed to fit in a mustang…. I came in very tired from searching and shopping, anxious about making a large purchase, and stressed about making a decision. Nathan was very calm, soft spoken, and personable. He listened to my story about how my dad who had had a brain bleed was coming into town today and I had worked all week with no time to look for a mattress. Nathan helped me choose a mattress in my budget, and also helped me get a mattress elevator for the head of the bed to meet my dads brain bleed needs. He calmed me down and gave the best service. I could not have made this possible without him. 5 stars, specifically for Nathan and the service he provided.
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September 2023 by Taylor Patterson
J Cole helped us. He was not a high pressure sales person but was very knowledgeable and able to answer all of our questions. Because of the service we would both return for our own needs and refer others.
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September 2023 by Victoria Faust
Travis was wonderful. Very knowledgeable and helpful in helping us pick out the most appropriate mattress for our purposes. Good sale going on now as well. Easy financing. We have purchased a mattress here before and were well treated so decided to come back.
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August 2023 by Cynthia Schrader
Travis was very friendly, knowledgeable and helpful in finding us the right mattress for the best price. He explained the various options and answered our questions. We are very happy with the results!
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July 2023 by Lucy Nwoko
John helped me purchase a box spring even when I called last minute right before closing. We even had to wait for someone else to help me pick them up and he stayed with me past closing time to help. He is so kind and knowledgeable. I will always recommend mattress firm at this location because he’s there . 10/10 service and quality products
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July 2023 by Paul Gardner
I’m very happy with the support I received from Cory. I needed a headboard bracket for my king tempur-pedic frame. Cory helped me place the order over the phone. I was able to pick up the kit at the warehouse in Carrolton the same day. I’ll mention that I had previously called a different Mattress Firm store closer to my house and they said they did not stock the bracket. I called the Frisco store and Cory went above and beyond and help me place the order and take care of the need.
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July 2023 by Tay Cosby
Great experience with John! He was very knowledgeable a patient. He gave us a quick quiz and used our input to find the perfect mattress and bed base for my wife and I. I appreciated the attention to detail to guide us to the perfect balance between our wants.
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June 2023 by T C
John was very helpful in finding the right mattress for my needs. He showed me each type to find the best fit for my comfort and made sure we stayed well within my price point to allow me to add extra items I need without sacrificing my overall comfort. I will be highly recommending this store and John to anyone I know also in search of a great experience and mattress.
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June 2023 by Gemae Williams
John was such a pleasure to work with. I used to work for the company some time ago and wondered what service would be like on the other side of the sales desk. John reminded me why I loved what I did, because he had that same pride in customer service and rapport. Nice to see people still giving the industry a good name.
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June 2023 by Maddie Smith
We didn’t walk in intending to buy a mattress, just gathering info, and we expected a “car salesman” approach when we were shopping. Just the opposite! Noman was so warm, hospitable, and detailed to our needs that we ended up changing our minds and making a purchase. He was respectful of our budget, wasn’t pushy, and genuinely cared about our comfort over brand or sale price. If you need a mattress, definitely ask for Noman!
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June 2023 by Jonathan Lin
Cory did an awesome job of getting us situated with a comfortable mattress at great memorial day prices after we wandered in during a busy period. Even with all the people in the store, Cory was able to present a very personalized experience getting us fitted for a mattress and finding us the best possible deals. Definitely recommend seeing Cory for a mattress if you need one!
