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November 2023 by Carolyn King
Dave took the time to explain the features of the mattresses and helped me to choose the right one for me. He was very friendly and knowledgeable. I didn't feel rushed or pressured to buy.
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November 2023 by James Burger
Dave was an amazing sleep expert. Super friendly and did not push us to make a selection. He made us feel like we could come in and just try some beds out without trying to make a sale. Super knowledgeable about everything also. Great store!
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September 2023 by Syed Ahmed
Dave was very helpful. He explained the differences between different types of mattresses yet allowed us the autonomy to decide what we wanted. He is very knowledgeable and courteous. The store has a wider selection of mattresses to choose from. They offer a 145-day return/exchange policy for mattresses.
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September 2023 by Dawn Grundy
The "tallest" Dave is very knowledgeable, on my second visit to the store I explained my decisuon to change what type of mattress I wanted. He was patient, very personable, and not pushy at all. I'd refer you to him for your purchase!
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September 2023 by Siva Karuturi
Store Manager is extremely knowledgeable and took time to understand our requirements and provided us with with great recommendations that really helped us with making the purchase which otherwise would have taken weeks. Great customer service! Extremely satisfied with the purchase
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September 2023 by Marc Scholl
I have always used Mattress Firm for all my mattress needs. David has always taken good care of me and my family. We sleep very well at night thanks to David. I will continue to use Mattress Firm going forward.
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August 2023 by Kimberly Aston
David B is the store manager and also who helped us out in the store. He was very knowledgeable and patient as we tried out sooo many options. We appreciate the time he spent with us and made the process so easy. I also love that there was no pressure to purchase. Needless to say we are setup for success and walked out excited to receive our mattress next week!
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August 2023 by Linda Trousdale
The sales staff at Mattress Firm are very knowledgeable and professional. Dave Chirington assisted me and he spent plenty of time answering my questions whether i was in the store or calling him. I never felt any pressure at all while trying to make a decision on the perfect mattress for me.
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August 2023 by Maren M
Customer service was just perfect-just as you dream of but never actually get anymore. Answered all our questions, made recommendations, was kind and helpful but not pushy. Found us exactly what we wanted and was quick and easy!
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July 2023 by Lynn Glover
The visit went good. I felt respected by the employees and not as a number. I can't say that for my last location (corporate or owners, please call and I'll be more than happy to tell you about your one employees who doesn't deserve to were the expert shirt). Dave's & the other employee there on 7/8 made this a good experience. They were knowledgeable, funny, and personable. I was almost about to give up on you this company.
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June 2023 by Corey Sweeney
I could not be happier with my in-store experience at Mattress Firm. David was extremely helpful, knowledgeable, and professional, while giving me the time and space to make the best decision for my needs. He listened to what I was looking for and valued my input in making a selection. He made sure I received the best price for the mattress I chose. This will be the fourth mattress we have bought from this store, and I will be recommending them to all my friends and family! Thank you so much for caring about your customers!
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June 2023 by M B
David was very patient cause I wasn't sure on exactly what I wanted, so he explained all my options and got what I need n the budget I told him. Also very quickly I can't wait to get my mattress Wednesday. Thanks!!
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May 2023 by Robin Zuckerman
I had the most wonderful experience buying my bed today. Finally someone (Dave)knows what they are talking about. Customer Service excellent. Product knowledge excellent. Thank you Dave and thank you Mattress Firm!
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April 2023 by Jeremy P
Dave was great. Went in to get a bed, Dave made sure I left happy. He wasn’t pushy, and even assisted me with a military discount without me asking for one. I’d recommend this location to anyone looking for a bed.
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April 2023 by CarisaD
So, I didn't purchase directly from this store (bought online)... But when I didn't get clarity on my delivery window, I called this store and ask amazing representative named David went above and beyond to figure out where my order was and explain the delivery window updates for online purchases. David said he'd do some digging and call me back...I honestly thought I wouldn't hear anything.. But he was true to his word!!! So important in sales and service to follow thru and do what you say... It earns customer trust. David was so helpful. I wish I'd gone to the store but I definitely will be referring people and do so in the future. Thank you David!! Service excellence⭐⭐⭐⭐⭐?
