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April 2024 by DFW Remodel Team & Paudel Homes
Great people and Very fast service. In the process they added sweet tea to my order and forgot to give the sauce
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April 2024 by Justin Farmer
If you ever run into an issue out of this location, it will never be resolved. I was overcharged three times the amount I should have been, which was over a month ago and still hasn't been resolved.The McDonald's customer service line is the absolute worst, not helpful, rude, and refuse to appropriately escalate issues. It's also interested they all have different answers but sound scripted. The corporate complaint line has told me the franchise owner will not respond to issues they are trying to get resolved, but they won't respond.Avoid this location and all McDonald's if you can, not worth the headache. This company has continued to go downhill and only care about money - complete disregard for customers.Interesting fact: the "supervisors" with their customer service group is the "highest" customer service representative you can speak with. I've had a complaint in for over a month, spent 15+ hours trying to get it resolved and not a single person (franchise, region office, corporate office) has followed up or attempted to resolve.
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March 2024 by Bryce Watson
Got completely unsalted fries ? usually a great location tho but we were all pretty sad.
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February 2024 by Michael Morford
It's called McDonald's, people. You know EXACTLY what You're going to get. Franchise location by franchise location means sometimes the service is slow. ...but that's not the point with this American icon and fast food innovator.
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February 2024 by Robert Ousley
I Called corporate!!
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February 2024 by Joshua Tejada
Bas place did not give what we wanted don't
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January 2024 by Jabester
Very average McDonald’s. Not the best but it does it’s
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January 2024 by Krystal Tomika
The HOT chocolate was horrible ? so disappointing and they upcharged for everything. NEVER going here again!!!!!!!!
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January 2024 by Jahni Taylor
I h8 writing this but…they sprite taste dirty they aren’t properly cleaning the sprite machine. It’s giving “let’s go ahead and call the health department”. The staff is terrible, the manager is terrible. I spilled my drink I just order in the car and she said “no, I have a lot of customers”.
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January 2024 by Chris Barlow
Hellen Keller has better chances of getting your predetermined order right.
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January 2024 by Kissy Pooh
i came the lady had such a horrible attitude when i asked her to put extra caramel and she put less then normal caramel would look. My mcflurry was not presented to me right. Horrible customer service i will not be coming here
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December 2023 by Christian Hernandez
Ordered my food through the app went through the drive-through to pick it up and the girl at the window gave it to the wrong car they wanted me to park so they could remake my order. I said no because I don’t wanna wait all day. So the lady comes to the window and starts cussing because I wouldn’t move. I told her she needs to find a new job.
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December 2023 by Jason Clark
It's a mcdonaldsWhat do you expect
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December 2023 by Nolan Dearborne
Burger didnt taste right, Trainer didn't coach trainee in real time to listen. Won't be back.
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December 2023 by Joyce Batson
Great tasting food, quick service, clean!
