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November 2023 by E B.
it's hard to walk around this store anywhere because they leave boxes just sitting out on the floor. no one is attending the register or is just simply around available to help and you have to go out of your way to find staff. the store is messy on top of leaving things everywhere such as product mixed on the shelves and pricing is NOT clear on product. so imagine finding something you like and then having to FIND someone to help you? makes absolutely no sense when literally any other store in the mall is happy to help and even greets you on the way in. extremely disappointing and would not recommend. IN ADDITION: if you are looking for specifically plushies or quaint household items i would recommend Dot Dot Bang next door, Box Lunch, Daiso, or Squishables.
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October 2023 by Lavender Darkwood
Everything is so adorable, so many Sanrio items, blind boxes, and everyday items like skincare, makeup, and storage bins. There’s also the iconic Miniso plushie wall :)
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October 2023 by Irene Sites
The store manager Jesse is very courteous and helpful. He has amazing customer service skills
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September 2023 by Rahima M
I do not write negative reviews. This review is specifically for the store manager Jesse. I went to the store with 5 girls who were celebrating their 10th birthday. They all bought cups and as one of the girls was picking up the cups from the cash table, it fell to the floor and cracked a bit. Before I even requested him if he would let her get another one or even discount the second cup, he immediately gave me the look and said she has to take it home. The store would not take a loss and does not care about the girl or the customer service aspect. I bought a new cup for her and left the store.
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September 2023 by Linda R.
Miniso used to remind me of Daiso, the Japanese dollar store. The items still reminds me of the dollar store, but the prices are more like the $5 or $10 store. I have been in this store twice, and the cashiers have low energy and act like they want to be anywhere but there.
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September 2023 by Edelmira Martinez
It is one of my daughter's many favorite stores that every time we go shopping she wants to shop here, but when I paid at the counter the gentleman told me?? You want a bag and answer yes please, and then at home I checked my receipt and it turns out that he charged me for the bag,,,??so!! Yes, I would not have said yes, I wanted the Stock Market??? I would take my things in my hand and I would take them all over the Mall, WOOOW it's a good thing that I didn't take a breath in the store because even then I would have been charged but with enough REASON NOT ANOTHER DOLLAR FOR YOUR "Miniso" BAG...................
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September 2023 by Rachel D
My daughter walked this store for quite sometime looking at all the merchandise. She really love this store. She came out with a few things and said she will be back for more. It was like she was in heaven.
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August 2023 by Paige C.
Girlfriend wanted to go to the local mall. She went here and had to buy a bunch of plushies for the grandkids. Great selection of toys and really a nice store. Go........
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August 2023 by Guy H.
I was walking around the Mall when this store drew me in. I had been thinking about stuffed animals the last few days.I just wanted something soft and interesting to give my baby grandsons. There,at the back of the bright and lively store was a wall of stuffed toys.Pursuing my options, I stumbled upon the perfect size and softness of cute little things perfect for a kid. I couldn't believe they were marked down from $14 to $ 4 each.I scooped up 4 and off I went.
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June 2023 by Rachel Goat
Staff were super nice and they have a ton of super cute stuff! I would recommend!
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June 2023 by Stephen Bello
Excellent customer service and customer care ?
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April 2023 by Matt Smith
We had fun looking around the store and planned to return to do some more shopping. Decided to buy some bags of turtle chips because the sign on the shelf with over 20 bags said $2.99. When I got to the register the lady told me they were $5.99 each. When I asked if I could get at least 1 bag for the price listed on the shelf or if she could ask a manager she just looked at me like I was an idiot for mistaking the price on the shelf for the price of the product. We will not return to this store and just purchase the items online from stores that honor their pricing.
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April 2023 by Lolo Lola
Worst customer service ever. Very very rude and unprofessional.The product differed from the advertised price, and when I said she made no effort to go and look at it, this price, she said do you want it or not rudely ? And the other employee he spoke rudely to me when I asked in a nice way. This happened on Friday 3/17
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April 2023 by A Almanza
Too hot 1 register open with huge line with 5 other employees just standing around
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March 2023 by Alex G
The fist time I went it was very unorganized and almost empty. This time around it looked more stocked but I was disappointed by the very small Sanrio section. I wish they had more, on my ig all I see are miniso’s full of Sanrio items that this location don’t carry. Maybe with time.
