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February 2024 by cold Ethel & the WTP
There were no real name brand party supplies. It’s great that they have many colors but some tm avatars are necessary to please the kids and pc doesn’t have them.
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January 2024 by sr pts
i went in at 7 and they told me they can't blow balloons with helium before close and they could only do 1-2, the little girl at the front desk had a nasty attitude ...yikes she scared me
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January 2024 by Megan Hemphill
Their service is typically good but we ordered balloons for a birthday and less than 24 hours later, most of the latex balloons were deflating. For what you pay, I feel like the helium should lastinger than that. Pictures included.
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January 2024 by Jimmy
Too expensive !
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January 2024 by AJ Jenkins
They never disappoint me
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January 2024 by Alexandria W.
Went there this past Tuesday night 1 hour before they closed and the girl behind the counter did not want to blow some balloons saying they don't do that an hour before closing ! She was rude and looked like everyone around her annoyed her. She was also rude to a girl that wanted the same service ! What happened to customer service !? Nasty little girl she was and for that reason I won't be back ! Needing these balloons for my best friend's kid who got the news he was free from cancer! What a shame !!!
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December 2023 by Mrs Meenu Nikhil Gheek
This is best place to find all party stuff in one shop stop and the best service is ballon air filling. I was stranded and needed ballon service and found last minute rescue.Thank you team!
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November 2023 by Lexi B.
Jeremy was awesome, super helpful and thoughtful. He makes the customers waiting in store a priority while diligently filling online orders.
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November 2023 by Snowlandria Thomas
This was my first time shopping at this party city. I usually go to north Dallas. But this particular night I went to this one. The staff were very helpful with everything I needed to my grandbaby class BOO Balls. I will be going back for Christmas.
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November 2023 by Maria C P
This location in Frisco needs to train their employees in customer service. Specifically this girl call AMY. Tonight I came to buy some balloons and I was calling her several times because I had a question and when she finally heard after laughing with her friend, she rolled her eyes at me and couldn’t answer the question in a proper way. Then she took my order in the cash register and she didn’t want to help, she rolled her eyes again and had a bad disposition the entire team. TERRIBLE CUSTOMER SERVICE
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October 2023 by Hannah Pacheco
My husband came here to get balloons for my birthday the night before at 5pm. He had to wait an hour because their helium was having “problems” but they told him it would last at least 24 hours. Well safe to say at 8 the next morning when he pulled them out to give me they were all on the ground. Very disappointing and very frustrating for how much he paid.
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September 2023 by Ellen B.
I visited Party City to get some supplies for a drive-by birthday. They had everything I wanted - signs and balloons - and at very reasonable prices. They will make balloon bouquets for you. I recommend you try to avoid pickups on Saturday morning (when there is a crowd) and get your balloons a day ahead; they will stay inflated for up to a week.
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September 2023 by Valerie Stokes
The customer service here is awful. Such a same because it’s the only party city in the area. I think it’s a bit ridiculous to wait 45 minutes for a small balloon order when the attendant told me it would only take 5 minutes. Pro tip: Use Market Street for your balloon orders if you have one close by. They have a decent selection and great customer service. I’ll be going back to Market Street after my last experience at this party city.
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September 2023 by Sapnah Aligeti
Always a wait for the balloons but it's high quality helium balloons hence I like to always order from here. They have an app which is SO convenient to order helium balloons and pick curbside pickup.
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July 2023 by L F
Walked in at 8:30am. You could immediately tell they were super busy with others balloons. The gentlemen that was doing balloons could’ve made me wait, but he just said no worries I’ll do your quickly. I was in and out in 10 min!