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March 2024 by caeleb phongkhammeung
This whole process with thrive was beyond frustrating. With confusing conversations and losing emails with important documents attached this whole thing was an absolute mess. Then in the end they ended up funding the money to the wrong title company. Which is absolutely astonishing. My loan officer was such a help and did everything in his power to fix it but the funding department and executives just let this go with such negligence it’s unbelievable. On top of that Patty is one of the most inconsiderate people I’ve ever had the unfortunate circumstances of speaking to. Not only did she not understand any of consequences of the incorrect funding she had the audacity to recommend me renting the house I was supposed to receive funding for so that all the utilities were able to be installed the following day. She didn’t even account for the time difference so when she would be up and about able to take care of things it would already be too late on my end. She then had the absolute audacity to try and deflect blame saying well if it was our fault I will address but it could have been the title company’s fault or the agents fault. Which is wild considering they didn’t even send it to the correct title company and the names weren’t even close to matching. All in all the loan officer himself was very understanding and willing to answer any and all questions but the rest of the process itself was awful.
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March 2024 by David Garcia
We had a awesome and seamless purchase with Patty amd her entire team. The team was most professional at every stage of the loan and always kept us informed of updates with the loan. A top notch staff with professional and knowledgeable staff
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March 2024 by chris clements
Constant updates were great and the feeling of being able to get a hold of people the moment something popped up made it very easy for a stress free close.
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March 2024 by Chad Burton
Patty was beyond helpful and wonderful. She made the experience less stressful and scary. We are more knowledgeable of the process now.
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March 2024 by SKT In Focus
Great experience with theLoanDesignersMobile application for documentation was great
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March 2024 by Bree Dodson
The experience was beyond perfect. Great communication, wonderful feedback. Had patience with all of my questions and inquiries and always got back to me timely.
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March 2024 by Michael Silva-Nash
Made a complicated process easy to understand. Quick responses and availability.
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February 2024 by Marcos Hernandez
Working with Patty and her team was fantastic. The communication from her and her team after each milestone brought both the buyer and seller assurance every step of the way. This lead to a successful and on time closing.Would highly recommend Patty to any future homebuyers looking for a home loan.
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December 2023 by Andrew Rittler
I recently had the pleasure of working with Patty Newby from TheLoanDesigners, and I cannot express how grateful I am for the outstanding service she provided. From the very beginning, Patty demonstrated a level of responsiveness that set her apart.Patty took the time to truly listen to my needs and concerns regarding my home loan. Her attentiveness and understanding created a sense of trust and confidence in her abilities. Throughout the entire process, she remained engaged, answering my questions promptly and keeping me informed at every step.What impressed me most about Patty was her commitment to finding the best possible solution for my home loan. She displayed a deep understanding of the financial landscape and worked diligently to tailor a solution that perfectly met my requirements. Her expertise and attention to detail were evident, and it made the entire experience smooth and stress-free.I highly recommend Patty Newby and TheLoanDesigners to anyone seeking a reliable and dedicated professional for their mortgage needs. Patty's exemplary service has made a significant impact on my home-buying journey, and I am grateful to have had her guidance. Thank you, Patty, for your exceptional support and for going above and beyond to secure the best home loan solution for me!
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December 2023 by Debbie Calaway
Getting a home2 home loan last minute was accomplished by this team last minute without too much notice from me but they did it . They worked hard and fast to get me closed on time.
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November 2023 by Jeremy Shedd
Overall, a pleasant experience with this lender. The house buying process will always be a drag, but when you have lenders who supply you with tools & resources to make it easier, the process can be less of a headache than it typically is.
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September 2023 by Cassandre Merisier
Patty Newby( the loan designers) and his team went above and beyond to make buying our first home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours. I can’t recommend the thrive mortgageTeam enough! Thank you for everything!
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July 2023 by Monica Murphy
We had a realtor refer us for the purpose of getting an approval letter quickly. Unfortunately- our information was sold when dealing with this firm.We received 40 spam calls on day 1. Then less calls as time progressed. We eventually had to “opt out “- but still receive many solicitations. We’ve never seen this before(& we are very experienced in this space).As feedback- we would like to make the suggestion to set the expectation of the possibility of being solicited unnecessarily and / or practice being proactive to avoid this happening in the first place. Best of luck.
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April 2023 by Tim Wachter
Always recieved prompt response to my questions, if they didnt know the answer they would get right back to me. The process can be very frustrating with underwriters but patty and her team always kept positive and worked hard through each hurdle. I am so happy to finally be cleared to close.
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April 2023 by Rachel Hoffman
Patty and her team are very communicative and prompt. They explain the whole process and options so well that even first time homebuyers understand. She keeps me the Realtor in the loop thru the entire process and is easily accessible to me and my clients when needed. She is my go to lender. Her ability for a quick close is a plus!
