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October 2024 by Karmelo Anthony
Very bad service tahj was terrible, very loud no manager was in store when I came and when he did come he was not helpful at all
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September 2024 by Ernest M
Nice !!!
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September 2024 by Patrick Shanafelt
Always the best service! Kylie and Valeria helped me out with the dog wash. I highly recommend coming here for any pet needs.
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September 2024 by Wendy couture
Great place to wash your pup!
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August 2024 by Freddie Ruffner
Dalton is the best!!!! He was so friendly and informative about some of our questions. Honestly, it was very refreshing as we seem to not get a remote of good customer service from other stores anymore. He spoke to us when we came in and was so kind to us as we were checking out.
We live further out in Princeton so this location is ways from us but we stopped in to see the selection while we were in the area to find some dog treats for our dachshunds. We brought them home and the devoured some of those treats (especially the sweet potato and salmon skin treats). We will defiantly be back because of him and the store selection.
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July 2024 by Kristin Antoinette Howard
This place is always awesome. Lots of selection, great prices and great people.
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July 2024 by Tracy Mohri
I love the dog wash station.
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May 2024 by Kyle McCabe
Katelyn and Ashley were super helpful in helping us pick out a gecko. They were incredibly knowledgeable and helped us to really feel that we made the right choice by coming here.
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April 2024 by Greg Obar
Good stuff at reasonable prices
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February 2024 by Joe Neumann
Local manager is more than unhelpful. I called the store to check on how busy dog wash stations are and she tells me zero. She refuses to take a reservation as the website said they would. Show up and 5 dog line with animals going nuts. Call the store on Lebanon, and she takes a reservation no questions no problem. Manager needs some serious training or find another job.
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February 2024 by Daializ Nicole Torres Gaudier
Dalton is the Best.!
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January 2024 by Amir Khan
They don't have Purina live clear... That needs to be remedied. Otherwise, the team is pretty great!
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January 2024 by Shaun Brunick
Do not update store hours on google or their website.
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December 2023 by Emilio Andrade
Do not get the “free bag”of stuff offered at checkout. They scan it for inventory purposes but you end up being charged for the items. I asked why my total was higher and he explained that I was discounted off the purchases a to offset the free bag. So I was mislead and the guy ultimately made me buy stuff I did not want.I did not have time to argue since I had my family in the car waiting.Too bad. First and last time I shop at Pet Supermarket.
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November 2023 by Hagop Tornakian
I was so disappointed with my last experience. I had changed self wash station location for my dogs because this was near my house AND they had a rewards system. I was told I would get my 7th wash free as long as I recorded each wash by giving my phone number. I was never given my free wash, despite me following their system. I asked the cashier and he looked at the transaction history and told me I was in fact owed it they just didn’t know what happened. They supposedly called the manager but the only explanation I was given was the “codes reset” and oh well. No sorry, no understanding and most importantly no common sense. I think this is false advertisement. I would have not changed locations if I was not promised this incentive. I’ve been going there for the last 6 months for that sole reason. I am disappointed I cannot trust them and will not be returning for any other service either.
