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March 2024 by Poojerrr
Really thankful for Heather for helping us out with our bed! Love it so far!
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March 2024 by William Killgore
Really awful customer service especially after you’ve spent a couple grand. Frantically trying to sell this POC and get a better bed with someone who has better service.**Edit:We did have a bad experience with one of the employees but all of this was rectified with Heather the store manager. Our bed truly was causing us problems but we were out of the trial period. She recommended we go through warranty and now we have the bed we want and so far love! So thank you so much. Highly recommend working with Heather!
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March 2024 by Jeff Thomas
Very knowledgeable and helpful. We were able to try all the mattresses, pillows and seat cushions. The beds are amazing and the pillows are very comfortable highly recommended
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February 2024 by Jessica Webb
Daron was spectacular! Very professional and knew his stuff.I hope our ordered mattress is as awesome as Daron!
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February 2024 by Veronica Elshire
Zach was great! He was patient and knowledgeable while creating a fun, no pressure shopping experience.
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February 2024 by George Sánchez
Went into Purple for the first time and the experience was outstanding. Zach's knowledge about the product was impressive and he patiently answered all my questions, so I could understand the mattress features. The Purple mattress is incredibly comfortable and has undoubtedly improved my sleep quality. Thanks to Zach's assistance, I'm delighted with both the product and the overall shopping experience.
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December 2023 by William C.
My spouse and I enjoyed our stop into the Purple Mattress store. We were greeted by sales employees which were customer service friendly and informative about the products in their store. We were given information about the beds and the heavy blankets—even encouraged to try their products for ourselves. The store was very clean and designed for ease of use and move ability.
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November 2023 by P E
Gilbert was excellent in assisting in the purchase of my new mattress and accessories. His knowledge and recommendations were spot on!
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November 2023 by zaniah sims
Gilbert is absolutely amazing at his job!! He was very helpful and the sweetest. My best friend and I are both college students, who are usually considered broke, but he still decided to accommodate us as he would a rich customer. By the way the pillows and mattresses are SO SOFT AND AMAZING. 10/10.
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November 2023 by laile
Gilbert ate he is so good at his job literally sold me on a pillow when i wasnt even planning on actualky getting anything really knows what he is talking about and super friendly! He is so good at concincing and explaining how the pillows work what they are made of what would be the best option for sleeping habits and even gave me a free sample of it, applause!
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November 2023 by Meghan Rieke
Worked with Gilbert at the showroom - it was a great experience. He didn't push us to buy anything, listened to what we needed, and made recommendations that were very helpful.
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October 2023 by Autie B.
Gilbert did an amazing job helping my fiancé and I get our first purple mattress!! He was super patient and kind throughout the entire process.
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October 2023 by Clear_Your_Mind _With_Christie
My experience was excellent. Jeff was so knowledgeable and really helped me find exactly what I was looking for. Store was super clean and everyone was so nice! I would highly recommend this store. Thanks Jeff! You deserve a raise
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September 2023 by isaiah s.
racially profiled and kicked us out when we were testing out the products, also didn't even offer to help us but when someone else came in they helped them immediately. assumed we didn't have the money to pay when we were going to purchase
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September 2023 by Lost in Texas
Product is nice. But the employees are depressing un-professionals that immediately sucks the life out of you. The so called "sales person' was playing games on the phone as he blurred out unintelligible description of the products.
