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December 2023 by OBA
Good pharmacy.
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December 2023 by Leah
They worked hard to get me a prescription I needed. Great pharmacy! Kind people!
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August 2023 by Cheri Burrows
This pharmacy compounds special formulas, as needed. Prices are reasonable. The only drawback is that it could take you up to 3-4 weeks to get your special compound. I highly recommend this pharmacy.
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April 2023 by Alexander Beydoun
Some people are simply not designed to deal with people. They deserve to stay behind the curtains and never Interact with clients. Especially if there is a language barrier. I deal with enough stupid already
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February 2023 by Marlene Jennings
They really are very helpful and understanding and willingness solve any problems or questions. They dealt with my sisters insurance company and helped get her prescriptions shipped to her quickly.
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February 2023 by Neha Mittal
This pharmacy is the best! They specially opened for me just for 2 hours so that I could get my meds on time. They are very polite, patient and explain things very clearly. I am very grateful to them. I have seen them go way beyond for their customers!!
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December 2022 by Malia Dartez-Nowlin
I can’t thank Nabil and the Sands Pharmacy enough!! I needed a refill of a time sensitive fertility medication and called at 6 pm on Friday (the day before Christmas Eve). By 8 pm I received a call back from Beau informing that the owner would be able to meet me on Saturday to pick up the prescription. Mind you, this is Christmas Eve and they are closed for business. Nabil the owner arrived to the pharmacy at the time we agreed on and had my prescription filled and ready within 30 minutes. He was so kind and understanding. Nabil and his team truly went above and beyond to provide amazing service.
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November 2022 by Anonymous User
I just started using SandsRX a few months ago, they don't process refill request very fast, and almost always have to order it in. Lastly, they stopped carrying normal pain medication. This not a normal pharmacy.... My advice STAY AWAY!
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November 2022 by Di
Very friendly. Patient & kind. Comfortable chairs, as well as water & coffee available if you have to wait.
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October 2022 by Allison Patterson
This pharmacy stayed open an extra 30 min for me on a holiday Saturday 12/26, when I needed a medication for my fertility treatments. The pharmacist himself stayed because they knew how important the timing was. My IVF was successful and I have a beautiful baby girl now. I sure appreciated their willingness to go the extra mile.
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October 2022 by Jules Simon
Valerie at Sands RX Frisco was extremely helpful offering information to a coupon code to get my new EXPENSIVE Rx Free! She sat on the phone with me and walked through the process so we got it done right then and there. No waiting, no calling back. It was a breeze!
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July 2022 by Sophia Thawerbhoy
Leave it to Sands Rx to turn a horrible situation into an amazing experience. Nabil came to the rescue when (by mistake) their pharmacist forgot to give me the syringe for my medicine when I collected the medicine at 12p (note to self, always double check! Humans make mistakes and that’s OK)… it was late at night and it was time to administer my medicine, I was flustered & frustrated since I didn’t know what to do without the syringe and I wish k double checked initially. I called Sands Rx after hours, left a voicemail, got a call back and several texts… they brought me what I needed within an hour. I’m impressed and would highly recommend this company. Humans make mistakes, but it’s the good humans who take ownership and can turn a sour situation sweet. Thank you Nabil & team.
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April 2022 by Jennifer
The staff at the Frisco location are AMAZING! Far superior to any pharmacy that I have ever used. They are friendly, quick to fill prescriptions and go above and beyond for their customers.The biggest issue I have with this pharmacy is that when I call to refill a prescription or my doctor calls one in, it is ALWAYS filled in Wylie. Every single time a prescriber calls one in, I have to follow up with a call to the pharmacy to make sure it’s filled at the correct location. I shouldn’t have to do this. I’ve asked for a note to be placed on my file, it still happens. I miss when I used to be able to call the Frisco location directly. Ever since it was changed that all calls are directed to Wylie it’s been a disaster.I would highly recommend that the owners change this set up. Otherwise everything about this pharmacy is great!
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April 2022 by Johnson Lam
Awesome service. So we need an emergency prescription on Sunday. Me and my wife were worried since who works on Sunday. However, SandsRX have us covered. They come to the store and open and give us the prescription when we only call them 30 minutes prior to arrival. Will definitely recommend going to SandsRX if needed specific medication.
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January 2022 by Sarika Dutt
I switched to SandRx because I was looking for local compounding pharmacy with a shorter turnaround and competitive prices. Great customer service. I am very particular about my health. I have been able to work very closely with this pharmacy, and they make sure that nothing ends up in my prescription that I don’t want. I have several prescriptions that I fill here for my entire family, and I always receive what I am asking for when I come here. When in a pinch they have always delivered.
