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November 2024 by Kaylah Fitts
horrible! if i can do 0 stars i would, CANT pay online and they say come in person to pay yet no one is ever in the office. It’s 4:30pm on a thursday and no one’s there ?! Then you call their phone and no one answers the phone ? and this has been an occurrence at multiple locations near by smh GET IT TOGETHER
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October 2024 by Melissa
It is a nice place.
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October 2024 by Diablo Gato
Why is it that you advertise a space for 187 month but charging me 250 a month. When I originally started renting a year ago it was 150. I am posting this because you will not pick up the phone.
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October 2024 by Scot Kielblock
Marlie at the 4th Army Public Storage location was ABSOLUTELY AWESOME!! she went above and beyond helping me get my unit rental
Closed out properly and even helped with a refund!! It’s nice to see that there are people out there that really do care about their customers!! THAK YOU MARLIE!!
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September 2024 by Real Kings Only
Corey is always helpful!
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September 2024 by Kimberly tran
KAREN was so sweet and hilarious! She was so helpful and made the process so easy and was so accommodating! She made the entire experience so pleasant! Glad we went with this location and public storage in general!
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September 2024 by quii jeffries
Corey was friendly and helpful, answering all of my questions. They went above and beyond to ensure my experience was a positive one. I would highly recommend this storage place to anyone in need of storage solutions.
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August 2024 by Danielle B
Karen was amazing. She provided the best customer service!
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July 2024 by Toni Nipp
We loved working with Karen to determine the right size for our needs! She’s fun and and pleasant.
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July 2024 by Ashley Carter
Karen is so helpful, great customer service and support! Helped make everything a smooth process. Such a wonderful person! Very appreciated! Thank you Karen!
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July 2024 by Jean Ivey
The company I work for uses Public Storage to store furniture, decor, and other items that are needed for the rental homes that we set up. We have two large outdoor units. Other than the heat in the summer (that no one can control!), it’s a great option for storage! It’s also 5 minutes from my house, which is super convenient. They have lots of locations around the city.
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June 2024 by Rome Venice
KAren, Mr. Cho are consistently wonderful everytime I visit. They are very accomadative and always with a smile. I love Karen's jokes!!! The storage facility is always clean and smells good. They are the best. I encourage you to use this facility! Happy storage!
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May 2024 by Forest CLAYTON
Very friendly service! Especially Karen!
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May 2024 by Catherine Cardneaux
I recently started using the Public Storage on First Army in Frisco, and my experience has been fantastic, thanks to Karen and Corey. These two go above and beyond to ensure their customers are taken care of.Karen has an amazing way of making you feel right at home. She keeps the units impeccably clean and is always ready to help out, whether you need assistance finding your unit or advice on how to best utilize the space. It's clear she takes pride in her work, and it shows in every corner of the facility.Corey is equally friendly and helpful. He made the whole process of renting a storage unit super easy and stress-free. He's always ready with a smile and has an answer to every question.I wouldn't have chosen this location if it weren't for Karen and Corey. If you're looking for storage, I highly recommend Public Storage on 4th Army in Frisco. You won't find a better team to take care of you and your belongings.
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May 2024 by Taneushia
I had the pleasure of working with Corey to secure my new storage unit. He was knowledgeable, professional, and extremely helpful. I would highly recommend this location, because of the amazing customer service that I received, while working with Corey.
